Features

Job Costing  Contractors need to know which jobs are making money and which are not. Job costing is fast and complete in Total Office Manager. Job costing is not a module, job costing is fully integrated into Total Office Manager.

Contact Management  Total Office Manager is like having a complete customer relationship management program that includes scheduling, dispatching, accounting, payroll, and more.

Accounts Receivable  Many owners have most of their net worth tied up in A/R. Total Office Manager helps you collect the money that is owed to you. Improve cash flow and make your life easier with industry-specific software.

Equipment Tracking (Client)  Track all client equipment such as water heaters, furnaces, air conditioning, refrigerators, washers, dryers, etc. Total Office Manager will allow you to print a full service history by customer or serial number.

Wireless & Mobile Technology  Are you interested in mobile dispatching?

Scheduling & Dispatch  Our schedule board is one of the best in the business. Our dispatch schedule board is totally configurable and easy to customize. Schedule service technicians, installation crews, and sales people.

Accounts Payable  Pay bills easily and on time. Total Office Manager® makes sure you never miss out on early payment discounts.

Communications  Total Office Manager makes it easy to communicate with office personnel, service technicians, and installation technicians. We even a "While You Were Out" message pad built right in.

Flat Rate Pricing Import  Flat rate pricing is used by many of the country's top service companies. We literally wrote the book on the topic of flat rate pricing with our best selling Flat Rate Plus®.

Maps & Directions  Plot detailed directions from one service call to another. Dispatch your service or installation technicians by ZIP code or location. Print maps or directions to parts suppliers.

Asset Management (Company)  Total Office Manager tracks company inventory and allows you to assign tools to trucks and technicians. Total Office Manager will let you know when your trucks, computers, and other assets are under warranty and offer you and complete service history.

Credit Cards  Reduce overhead by processing credit cards without leaving Total Office Manager. We make credit card processing fast and easy.

Credit Management  Grant credit based on your customer's ability to pay. Dispatchers will be warned when customers are over their credit limit or past due on invoices.

Direct Deposit  Let Total Office Manager help you save a lot of overhead by sending payroll (and even vendor payments) electronically to each employee's bank. No more check printing. Payroll mistakes are easier to correct.

Financial Analysis  We are a management consulting firm, so you would expect financial ratio analysis. Total Office Manager displays a comprehensive list of important financial ratios.

General Ledger  We super charged the general ledger and gave it a lot of power for the construction, contracting, and service industries. Total Office Manager's general ledger is fully departmentalized. With Total Office Manager, you will know which departments are profitable and which are not.

Inventory  Let Total Office Manager tell you which one of your trucks has the right parts on board. We include serialized item tracking, multiple location inventory, and more.

Payroll  Total Office Manager is one of the few accounting dispatching software programs that allows for multiple states and locations. Pay technicians and track payroll taxes properly even if your office is in one state and your technicians work in other states.

Reports & Analysis  Total Office Manager provides you with the financial, accounting, dispatching, and analytical reports necessary to run your business smoothly and profitably. We offer custom Total Office Manager report creation services too.

Sales  Entering sales data is fast a easy. Total Office Manager offers you the opportunity to enter important information about your clients including types, demographics, marketing, profiles, and more.

Sales and Use Tax  Total Office Manager has some of the most powerful sales tax management features of any accounting software program; even software costing $100,000.00 or more. We handle use tax, tax based on gross profit margin, multiple jurisdiction sales tax, rates by ZIP code, and more. Total Office Manager even allows you to create sales taxes and sales tax groups by item or invoice line item. We know of no one else that does that!

Security  Total Office Manager just might have the absolute best security in the accounting business. In fact, Total Office Manager has "captured" a number of employees stealing from their employers.

Service Agreements  Total Office Manager offers advanced service agreement tracking and automated scheduling. You can schedule maintenance agreements, handle billing, and keep track of work performed.

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