Caller ID Hardware and Software

Aptora Corporation proudly offers a comprehensive and easy to use Caller ID system for Total Office Manager.

We have partnered with CallerID.com. As far as we are concerned, they are the industry leaders and your absolute best choice. Together with CallerID.com, Aptora has developed a powerful and proprietary caller id software hardware combination that will improve your company's efficiency and make dispatching faster and easier than ever. Our system is actually a complete Telephone Monitoring System that is compatible with any multiline phone system. We guarantee this caller id system will work on your telephone system

How Does it Work?
Okay. So a picture is said to be worth a thousand words. Well, check out the software screen shot below. This is the form that pops up when the telephone rings. Our caller id systems displays on computers computers and can be minimized or turned off at any time.

Imagine the phone rings . . . and you know exactly who is calling. With a click of the mouse you have instant access to ALL of their service records, buying history, model and serial numbers, warranty information, account balance, and much more.

The form show below is customizable. You have control over such things as sorting, columns display, and more. You may also create reports and perform exports. Caller ID also works with our integrated marketing management system allowing you to more accurately track marketing and advertising results.

Click on the above image for a more details picture.

Look What Tim Bruce Said Recently . . .
I recently had a yellow page rep in my office and I was able to quickly show him his ad was not performing by using the marketing tracking system in Total Office Manager. End result, a very eager rep gave me a FREE ad to persuade me to re-join the yellowpage book next year.

- Tim Bruce
Company: General Air Conditioning

Improve Your Company's Efficiency
Our unique caller id system will pay for itself in no time and you'll quickly wonder how you ever ran your business without it. Here are just a few of the uses:

• Pop-up customer records on screen before answering each call. This allows a few moments to review the client's information before responding.
• Build your prospect database quickly and easily. Our software includes a unique "Quick Add". This allows you to add new records with Caller ID names and phone numbers in seconds.
• Call back customers that hang up during busy times. The units logs all calls whether answered or not.
• Save time entering work orders by popping up customer records automatically. Save precious time and money during busy months.

Hardware Features (the Caller ID unit pictured)

The following information is displayed on the computer that is connected to the caller id hardware.

• Inbound Caller ID data indicates Line Number, Caller ID Time & Date, Name & Number, Call Duration, Number of Rings Before Answer, Distinctive Ring Type, and any Dialed Digits during call.
• Outbound Caller ID data includes Line Number, Date & Time, Number Dialed, Extra DTMF Digits Dialed after answer, and Call Duration.
• First Ring Suppression prevents calls from being answered before Caller ID is delivered.
• All data captured on all lines, all the time. Individual microprocessors on each channel handle data on all lines simultaneously.
• One unit handles up to eight (8) telephone lines. Units can be chained together to monitor up to 56 phone lines through one serial port.
• Diagnostic LED's for power, data delivery, ring signal, Caller ID signal, on & off-hook, DTMF digits dialed, and call timing.
  Simple modular connections, wall mount transformer, small and lightweight.
• Product includes power supply, 6' RS232 serial cable, mounting bracket, serial port loopback connector, and manuals.

Hardware Specifications and Dimensions
Please understand that this information is subject to change without notice.

Physical Dimensions: 2"H x 8.1"W x 6.25"D
Shipping Dimensions: 3.25" x 13" x 9.5"
Shipping Weight: 4lbs. (1.8 kg)
External Power Supply: Output 9VDC Unregulated
Standard Power Supply Input: 120V, 350mA
Optional Power Supply Input: 220V, 350mA
Current Draw: (WC4) < 220mA, (WC8) < 350mA
Phone Connections: Modular RJ11 (2 Wire) and RJ14 (4 Wire)
Computer Connection: 9-9 Pin straight-wired RS232 serial cable or ethernet.
Ringer Equivalence (REN): 0.1B
UL, SA and FCC approved

Pricing
Your total investment in our Total Office Manager Telephone Monitoring System is just $999.00. Your investment includes up to eight (8) telephone lines and an unlimited number of computers. Each additional eight phone lines is just $499.00.

Additional Questions? More Information?
Please call us toll free at 877-232-7978 Monday through Friday from 8:00 am to 5:00 pm Central time.