Total Office Manager includes all of the core accounting modules and reports you would expect such as a heavy duty security, auditing, chart of accounts, double entry general ledger, purchase orders, sales, inventory, invoicing, bill payment, check writing, A/R, A/P, credit card management, credit card processing, ACH processing, fixed assets, depreciation, core accounting reports, and more.

We include specialized features, critical for the appliance industry, such as sales lead management, sales proposals, flat rate pricing, serialized inventory, multiple warehouse inventory tracking, item assembly, marketing, mail merge, CRM, hundreds of proprietary reports, report designer, importing, exporting, database utilities, service agreements (with deferred income recognition), job costing, AIA® billing, certified payroll, reminders, appointments, work orders, dispatching & scheduling, bar coding, item aliases, document management, departmentalized financials, interdepartmental billing, callback tracking, warranty tracking, client equipment lists, batch credit card and ACH payments, and many other features.

There are options available such as mobile laptop computing, smart phone options, point of sale (POS), mapping, caller identification, Software Developer’s Kit (SDK), on-site training, consulting, custom software programming, and other services.

We are also working on a unique web based Client Portal that will allow your clients to log in, view, and print information.

There are hundreds of reports; most of which can be customized to one degree or another. Many reports include extensive drill-down. You can convert reports into PDF, Excel®, Word®, HTML, RTF, Txt, ODBC, Crystal Reports, XML, and others.

Remember that this is ONE software program to manage your entire appliance service business. As you can see, this is a complete appliance service business management software program that can handle almost all aspects of managing your appliance business. Please call us today and schedule a fee demonstration. It’s live and there will be plenty of time for questions and answers.

Here are some of the many features available in this powerful service and sales management software program that will make your appliance business more organized and efficient:

Comprehensive Security System

Customer Relationship Management (CRM)

Employee and Vendor Management

Certified Payroll with USA Updates

Dispatching (electronic drag-and-drop)

Telephone Messaging System

Caller Identification with Instant Lookup

Integrated Appointments

Marketing Campaign Manager

Sales and Estimating

Flat Rate Pricing Books*

Credit Card Processing (with batch)

ACH Payment Processing (with batch)

AIA® Billing System

Invoicing and Accounts Receivable

Sales Opportunity Manager (sales leads)

Inventory and Item Management

Purchase Orders and Automated Reordering

Bills and Accounts Payable

Fixed Asset Manager with Depreciation

General Ledger (full double entry)

Credit Card Management

Banking and Bank Reconciliation

Service Agreement Management

Comprehensive Job Costing

Report Designer and Navigation Center

Import and Export Facility

Mobile Smart Phone/iPad Remote Access*

Field Mapping and Directions**

MS SQL Server Enterprise Database Utilities

Point of Sale (POS) Option

As you can see, this is a complete service business management software program that can handle almost all aspects of managing an appliance sales and service company.

If you use QuickBooks, we can migrate all of your important accounting information into Total Office Manager (depending on your software version).Please call us for details.

The Story Behind Total Office Manager
James R. Leichter, a lifelong contractor, needed a better way to run his service and installation business. Frustrated with accounting software that was either “one-size-fits-all” or totally overpriced, James assembled a dream team of software programmers and accounting professionals and set out to make his own service business management software. Total Office Manager is the result of five intensive years of development and more than six more years of fine tuning. The result is an accounting scheduling software program that probably looks and functions a lot like what you may have always dreamed of owning.