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Shipping Outside of the United States

We have clients all over the world and we are very happy to ship products to other countries. We invite the opportunity for trade with other countries. We reserve the right to refuse the sale of certain products or services to certain countries. All telephone calls, technical support, written materials, user manuals, video tapes, etc., will be provided in English only.

Please call us at 913-492-9930 for specific questions and pricing.

We will not ship anything to anybody in embargoed countries.

We Offer Two Methods of International Shipping!!!

UPS

If you don't tell us what you want, we will ship by UPS. This is fast and economical and can be tracked throughout the route. In the event of non arrival of the parcel (very, very rare with UPS) we will ship a replacement quickly.

** NEW! Note that our new UPS rates are much cheaper than US Airmail! The service is also much faster and CAN be tracked and insured.

Airmail Insured Parcel Post

Mail is more expensive than UPS and cannot be tracked. We will ship by mail at your risk and only if you request it. At this time, we do not recommend mail because the Post Office seems to have problems with shipments to Europe and Australasia which have failed to arrive. Although we always ship 'insured', the Post Office may take up to a year to pay a claim. *

Airmail small packet. This non-insured alternative was withdrawn by the US Post Office, Jan 2001.

* Insurance is NOT possible for mail packages to Mexico, Israel, Central and South America (except Brazil and Argentina). Mexico does not allow entry by UPS of goods made in China (like Quartzo, Vitesse, Minichamps). So those we must ship by US Mail - but note that insurance is not possible and mailing is at your risk. Insurance is available to all countries when shipped by UPS.

** We charge no taxes, but UPS or your Post Office may be required to collect taxes and duties by the Government of the country in which you live. These duties are specific to your country and we cannot control or predict them. By placing this order now, you guarantee that you will accept these charges. If you reject the parcel for whatever reason, you remain fully responsible for payment to us for the goods ordered and for the shipping charges. If you do reject the parcel, we may at our choice arrange to ship the goods back to us at your expense. On their arrival here, you will then be credited with the value of the goods (if still saleable), but remain responsible for shipping costs in both directions.

Shipping cost depends upon the weight of your order. A small insurance fee will be added to all charges. One book weighs 1-5 pounds. One video weighs about 1 pound.

* UPS charges by weight AND by volume. A small insurance fee will be added to all charges.