Aptora Basics
Overland Park, Kansas. Right outside of Kansas City, Missouri. Being in the middle of the country allows us to easily fly to both the east and west coast for onsite training with customers. Everyone is welcome to visit.
No, we created Aptora 360 in 2023, the modern version of our 15-year software platform, that ran from 2008-2023. Investing time and money in this modern platform means we will continue far into the future (future proofing).
To ensure Total Office Manager software operates effectively and efficiently, we release updates 1-2 times a month. These updates encompass bug fixes, tax updates, and the addition of new features.
Migration
No, because we teach you the basics first. Once you have the basics down, it makes everything else easier to learn.
We understand that the most difficult aspect of switching to new software is successful implementation. That’s why our office offers software usage training. Our proven 12-Step Training Program will guide users in mastering the essentials for going live. The duration of completing the training will depend on the dedication and effort of your team. Typically we have seen the highest success rate with businesses that can devote 1 hour a day to learning. If you have used QuickBooks before, you will have an easier time learning our software since it is similar to QuickBooks.
Certainly, our data migration team is skilled and equipped to transfer your data from almost any other application.
Our list migrations exclude the migration of financial data. Upon completion of the migration, you can choose to have your starting balances entered by the migration department or enter them yourself with your office staff.
The system is faster, more reliable, easier to access, more scalable, more secure, a more powerful.
Yes, our sales team is standing by to help assist you. Please schedule a demo with us today!
Pricing
We believe in up-front, flat rate pricing. That is why we list all our prices on the website. https://www.aptora.com/pricing/
No, it does not cost extra.
Our prices will go up over time due to inflation, but we can lock your price in for years at a time. Talk to our sales reps to learn more. No, we do not hold you hostage. We allow our users to cancel anytime unlike most of our competitors!
You must pay for however many users you feel you will need while training. For instance, if you have 20 technicians on staff, you might want to train 3 of them at a time on how to use Mobile, so 3 users would be fine with starting out since they could all share the licenses. Same goes with your office users. You can go up and down users anytime, so if the count is not right, we can always adjust it for you by calling your sales representative.
QuickBooks
No! Unlike many of the software platforms out there that claim to be all in one but then tell you that you must buy QuickBooks for their software to work, ours comes out of the box ready to go due to the accounting being included.
No! You will not have the same issue because we do not rely on QuickBooks to do our accounting. Within our software, the accounting is real-time, with no syncing necessary. This means you get up to the second real-time financials.
No, our accounting system is ready to go out the box. There are no upgrades that you will need to purchase.
If someone knows how to use QuickBooks, they will not have a tough time understanding our software.
Yes, our accounting is built in! This provides a huge advantage to your business. For instance, there will be no data lost during a QuickBooks synchronizing process, no double data entry, you will be able to defer revenue for service agreements, as well as choosing from a wide variety of performance payment methods within our payroll, and much more. Do you have an idea and want to let us know about it? Please do. Unlike QuickBooks, we can custom program in accounting changes quickly and will work directly with you on a first name basis.
Software Capabilities
Yes, we include stages on work orders, purchase orders, estimates, invoices, and more so that you can keep track of what phase the job is in. We also include detailed work log notes for teams to view and share as well as who did what and when.
Yes, it is built-in, so it is available to everyone.
Yes, you can load flat rate data into the software, and/or you can create flat rate tasks one by one yourself.
No, it does not, you will need to load in the material.
Yes, you can!
Yes, it does!
Yes, you can!
Yes, you can!
Yes, upon completing a work order, the customer receives an automated thank you email or text, asking for a review.
Yes, Total Office Manager enables you to run multiple companies within the software at no additional cost.
