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Frequently Asked Questions for Technical Support

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Is it easy to teach techs how to use your software?

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Can our salespeople create install quotes while on site?

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We want our salespeople to generate more sales. Does your software help close more business?

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Can techs access information and educational material through your software to provide to the customer?

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Is there a way for salespeople to present their options visually to the customer while out in the field like a sales presentation?

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What marketing platforms does your software utilize?

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Will your software help us improve our marketing tracking?

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We use Verizon to track our work truck locations on a map. Can we do this in your software using Verizon or do we have to use something else?

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We have VOIP phones, does your software integrate with them? Will we have to buy new VOIP phones?

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We use Profit Rhino; does it integrate with your software?

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We are a www.EGIA.org member, will we get a discount?

February 15, 2023 No Comments

We sell Trane and/or American Standard equipment. Will we get a discount?

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Can we run multiple companies with your software?

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Will your software help us get more 5-star reviews?

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Can we replenish truck stock or warehouse inventory in your system?

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Can we use bar code scanners in your system?

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Does your software allow us to “do business as” when running multiple companies under the same umbrella but each company has a different name?

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Can we present good, better, best repairs and installations?

February 15, 2023 No Comments

Does your software come with images, installation operation maintenance manuals, and product descriptions preloaded for the flat rate products we sell?

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Can we do flat rating out of your software?

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Tony Blanca 2 months ago

I have been with Aptora since 2012 and I truly believe they want to make sure you are successful. Their software is truly an all...Read More »

Jeff Johnson 2 months ago

Jace saved my day! Our Mobile server stopped working and Jace was able to remotely log into the server, troubleshoot and resolve the problem...Read More »

Scott Appel 2 months ago

5 stars for Jace and the Aptora support team. Jace was very easy to work with and very knowledgeable. He answered all my...Read More »

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Petroleum Equipment Services
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Petroleum Equipment Services
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Total Office Manager®
Custom Reporting
Field Service Software
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Total Office Manager® Reviews
Cloud vs On-Premise vs Hybrid
Aptora University
Onboarding

Total Office Manager®
Custom Reporting
Field Service Software
Inventory Management Software
3rd Party Software Integrations
Data Migration Services
Total Office Manager® Reviews
Cloud vs On-Premise vs Hybrid
Aptora University
Onboarding

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Legal
Business Coaching
Videos & Tutorials
Online Store
Webinars
Contact Us

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