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Frequently Asked Questions for Technical Support

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Can techs act as a dispatcher in your software?

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Is it easy to teach techs how to use your software?

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Can our salespeople create install quotes while on site?

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We want our salespeople to generate more sales. Does your software help close more business?

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Can techs access information and educational material through your software to provide to the customer?

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Is there a way for salespeople to present their options visually to the customer while out in the field like a sales presentation?

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What marketing platforms does your software utilize?

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Will your software help us improve our marketing tracking?

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We use Verizon to track our work truck locations on a map. Can we do this in your software using Verizon or do we have to use something else?

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We have VOIP phones, does your software integrate with them? Will we have to buy new VOIP phones?

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We use Profit Rhino; does it integrate with your software?

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We are a www.EGIA.org member, will we get a discount?

February 15, 2023 No Comments

We sell Trane and/or American Standard equipment. Will we get a discount?

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Can we run multiple companies with your software?

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Will your software help us get more 5-star reviews?

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Can we replenish truck stock or warehouse inventory in your system?

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Can we use bar code scanners in your system?

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Does your software allow us to “do business as” when running multiple companies under the same umbrella but each company has a different name?

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Can we present good, better, best repairs and installations?

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Does your software come with images, installation operation maintenance manuals, and product descriptions preloaded for the flat rate products we sell?

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Don Thomson 4 months ago

I recently had the opportunity to work with one of the support agents at Aptora on two separate occasions. Jace Morrison was one of...Read More »

Stephannie Runions 3 months ago

Jace was fantastic today! We give him 5 Gold Stars! He was the 3rd call from support, went the extra mile to help us and...Read More »

Tony Blanca 8 months ago

I have been with Aptora since 2012 and I truly believe they want to make sure you are successful. Their software is truly an all...Read More »

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HVAC Software Solutions
Plumbing Software Solutions
Electrical Software Solutions
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Pool/Spa Software Solutions
Landscaping/Lawncare Software Solutions
Roofing Software Solutions
Locksmith Software Solutions
Construction Software Solutions
Doors/Windows/Siding Software Solutions
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Total Office Manager®
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Total Office Manager®
Flat Rate Pricing Software
Custom Reporting
Field Service Software
Inventory Management Software
3rd Party Software Integrations
Data Migration Services
Total Office Manager® Reviews
Cloud vs On-Premise vs Hybrid
Aptora University
Onboarding

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Read Our Blog Articles
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Meet Your Team
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Legal
Business Coaching
Videos & Tutorials
Online Store
Webinars
Contact Us

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