PHONE ACTIVITY DASHBOARD
A great dashboard for Customer Service Representatives. This dashboard displays telephone activity such as incoming and outgoing calls, the average number of rings, length of phone conversations, how many minutes were on the phone for the day, and much more. Caller ID is required for this dashboard to function.
SERVICE AGREEMENT DASHBOARD
Shows information about Service Agreement (S.A.) sales. For example; S.A.s sold in the year to date, total sales, how many are inactive, how many are pending, renewed, sold, etc.
This dashboard is specific to each individual employee. It displays information regarding how they are ranked for total sales.