Benefits to Field Work/Techs

Yes, you can link photos and documents for field personnel to access while on the job site. Field personnel can also upload photos from the field, and the office can then view those photos.

Yes, you can! We make collecting payments and providing financing while on the go very easy.

Yes, because the technician can show the customer, if they spend more, they will receive a discount today. The software will also allow them to show images of equipment damage to the customer to better educate them as to why they need to purchase these parts and services.

Yes, we make it easy to keep techs out of the supply warehouse to speed up work orders. Our purchase order system allows the office, warehouse, and technicians to know when, why, how, and if a part was ordered yet. This way, customers won’t get antsy waiting on your techs to find a part!

Yes, we pride ourselves on the most extensive service history in the industry. Techs can easily look up service history and equipment history while in the field.

Yes, it is possible for techs to record and provide proof of purchase when they purchase through a supply warehouse. When filling out a purchase order in the field, there is an easily accessible shortcut to include a photo of the receipt!

Absolutely! If you have a tech who wears multiple hats, or even someone who just takes on dispatching occasionally, permissions are easy to customize. When given access, your technician can fully dispatch jobs and view the company calendar while out in the field. This way, they can dispatch other technicians too, not just themselves!

We have a high turnover with our techs. We want field software that is easy to learn so we can get new technicians up to speed quickly. Is it easy to teach techs how to use your software? Yes, we understand the demand for easy to learn field software. so we carefully polled and worked …

Is it easy to teach techs how to use your software? Read More »