Help Category: Company, Tools, & Utilities

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Company File Information

Introduction The Company File Information window provides detailed information about your company file.  A “company file” is simply the database file where Total Office Manager stores all of your company data. Form Access From the main menu, click File | Company File Information. Usage File Properties The File Properties area displays general information about the…

Unable to Connect to Database or Company File

Introduction This help topic tells users how to deal with the message box shown here. It covers how to reconnect Total Office Manager with your Company File (database). This topic assumes that you have previously been able to connect to your Company File and you are now no longer able to. The Basics Total Office…

Tips for Building Forms in Aptora Mobile Form Builder (AMFB)

Summary Form Builder is a very versatile program.  It provides you the ability to integrate your own forms in Aptora Mobile II and capitalize on the data captured.  Form Builder is an add-on to the mobile platform.  If there were a simple button for this product, everyone would have the same form There are four…

Email Addresses for Sending Text Messages

Introduction In Total Office Manager, you can send text message alerts to mobile devices by email using email-to-SMS addresses.  An email-to-SMS address typically consists of a 10-digit mobile phone number and the mobile carrier’s domain name, in the following format: 1234567890@carrierdomainname.com.  When you send an “email” to these addresses, they arrive as plain text messages….

Caller ID – Troubleshooting

Introduction This help topic covers trouble-shooting your Caller Identifier hardware. This is an optional device that connects to your telephone system. This hardware works in conjunction with our Caller ID Server. Please note, at this time, the Caller ID functionality exists for our on premise customers only. Warning This is an advanced topic designed for…

Phone Message

Introduction Did you know you can send an electronic phone message in Total Office Manager and Aptora Mobile II? This feature allows you to take phone messages for your co-workers, right on your computer. You don’t even have to get up and deliver the message to them. Total Office Manager does it for you. Use…

Advanced Search

Introduction The Advanced Search tool is a powerful way to search for a wide variety of information in the program.  It can locate checks, invoices, bills, logs (note entries), and almost anything else.  This tool can search and find records based on an amounts, dates, general, memos, and numbers.  It can also filter the results…

Who Do I Contact?

We Are Here To Help! Many times, customers rely on one person to help them with all their software questions and needs.  Aptora has many people you may reach out to in order to get assistance.  We want to make sure you are getting to the right person at the right time.  Please don’t let…

Time Tracker Plus – Part 2 of 2: Usage

Introduction Time Tracker Plus – Part 2 of 2: Usage is a continuation of Time Tracker Plus – Part 1 of 2: Setup. Please refer to this prior to reading. Usage of Time Tracker Plus A detailed step-by-step overview of how to use the app is below. User Log In Screen When the Time Tracker…

Running Multiple Instances of Total Office Manager

Introduction This topic will cover opening and running more than one instance of Total Office Manager at the same time. Usage When setup, each time the Total Office Manager desktop icon is double-clicked, a new instance of Total Office Manager will open. Setup Simply add what we call an argument to the Total Office Manager…

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