This section contains topics related to company features like assets, database checkups, maintenance, reminders, etc.

Unable to Connect to Database or Company File

By |2021-11-15T11:30:58-06:00November 15th, 2021|

Introduction This help topic tells users how to deal with the message box shown here. It covers how to reconnect Total Office Manager with your Company File (database). This topic assumes that you have previously been able to connect to your Company File and you are now no longer able to. The Basics Total Office

Tips for Building Forms in Aptora Mobile Form Builder (AMFB)

By |2021-08-19T08:47:52-05:00August 12th, 2021|

Summary Form Builder is a very versatile program.  It provides you the ability to integrate your own forms in Aptora Mobile II and capitalize on the data captured.  Form Builder is an add-on to the mobile platform.  If there were a simple button for this product, everyone would have the same form There are four

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Email Addresses for Sending Text Messages

By |2021-08-20T14:39:29-05:00August 11th, 2021|

Introduction In Total Office Manager, you can send text message alerts to mobile devices by email using email-to-SMS addresses.  An email-to-SMS address typically consists of a 10-digit mobile phone number and the mobile carrier’s domain name, in the following format: 1234567890@carrierdomainname.com.  When you send an "email" to these addresses, they arrive as plain text messages.

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Caller ID – Troubleshooting

By |2021-08-25T08:43:59-05:00August 10th, 2021|

Introduction This help topic covers trouble-shooting your Caller Identifier hardware. This is an optional device that connects to your telephone system. This hardware works in conjunction with our Caller ID Server. Please note, at this time, the Caller ID functionality exists for our on premise customers only. Warning This is an advanced topic designed for

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Phone Message

By |2021-09-09T10:08:50-05:00August 10th, 2021|

Introduction Did you know you can send an electronic phone message in Total Office Manager and Aptora Mobile II? This feature allows you to take phone messages for your co-workers, right on your computer. You don’t even have to get up and deliver the message to them. Total Office Manager does it for you. Use

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Advanced Search

By |2021-08-17T08:48:13-05:00August 10th, 2021|

Introduction The Advanced Search tool is a powerful way to search for a wide variety of information in the program.  It can locate checks, invoices, bills, logs (note entries), and almost anything else.  This tool can search and find records based on an amounts, dates, general, memos, and numbers.  It can also filter the results

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Who Do I Contact?

By |2021-09-07T11:46:16-05:00August 10th, 2021|

We Are Here To Help! Many times, customers rely on one person to help them with all their software questions and needs.  Aptora has many people you may reach out to in order to get assistance.  We want to make sure you are getting to the right person at the right time.  Please don't let

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Time Tracker Plus – Part 2 of 2: Usage

By |2021-09-09T10:19:43-05:00August 9th, 2021|

Introduction Time Tracker Plus - Part 2 of 2: Usage is a continuation of Time Tracker Plus - Part 1 of 2: Setup. Please refer to this prior to reading. Usage of Time Tracker Plus A detailed step-by-step overview of how to use the app is below. User Log In Screen When the Time Tracker

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Running Multiple Instances of Total Office Manager

By |2021-08-26T16:18:18-05:00August 4th, 2021|

Introduction This topic will cover opening and running more than one instance of Total Office Manager at the same time. Usage When setup, each time the Total Office Manager desktop icon is double-clicked, a new instance of Total Office Manager will open. Setup Simply add what we call an argument to the Total Office Manager

Creating a Training Environment

By |2021-08-04T10:56:56-05:00August 4th, 2021|

Introduction Does your company conduct regular training for processes and workflows in your Total Office Manager company file? If not, this is a good process to begin today. As technology and software advances continue to drive the workplace, it is important you participate in regular training and exploration of your current business solution platforms. Perhaps

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