Introduction This is a continuation of Preliminary Setup – Part 2 of 3: Port Forwarding and Preliminary Setup – Part 1 of 3: Networking. Registered Domain or Sub-Domain You will need to obtain a registered domain (e.g. Aptora.com) or sub-domain (e.g. mobile.Aptora.com) for use with Aptora Mobile II. The domain or sub-domain you obtain will […]
Aptora Mobile II – Preliminary Setup – Part 3 of 3: Install IIS Read More »
Introduction This is a continuation of Preliminary Setup Information : Networking. Port Forwarding To provide a basic explanation of the term, Port Forwarding is when you configure your network router to proactively identify and redirect every packet to travel on specific electronic lanes. Instead of having every packet stop at each port in turn until
Aptora Mobile II – Preliminary Setup – Part 2 of 3: Port Forwarding Read More »
Introduction The Aptora Mobile II server and software configuration requires some preliminary steps in order to make the program work properly and are generally required for configuration. Aptora Technical Support cannot provide any configuration assistance unless the following are obtained. If you are using a wireless device that acts as your modem and router you
Aptora Mobile II – Preliminary Setup – Part 1 of 3: Networking Read More »
Introduction Aptora Mobile II, a complement to our powerful field service management software Total Office Manager, is both an application and web browser based system. There is no special hardware or software needed other than an internet browser and internet connection. The content below will discuss Aptora Mobile II – Server/Browser Requirements. Platforms Mobile Application
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Introduction Invoices created in Aptora Mobile II will be designated in Total Office Manager as a new type called ‘Mobile Invoice’. Mobile Invoices and payments accepted in Aptora Mobile II DO NOT directly affect Accounts Receivable (A/R), Income, COGS, or other accounts. Instead, Approving Invoices & Applying Payments will occur in Total Office Manager. Mobile
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Introduction to Mobile App Work Orders Aptora Mobile II – Work Orders is one of the more important elements to the field service technician. Aptora Mobile II gives users all the control they need when working with their Work Orders. Work Orders can be both viewed and edited. Additionally, users can print, email, capture signatures,
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Introduction Aptora Mobile II – User Security accessible from within the Aptora Mobile software from any device. Any user given permissions to do so can access the security portion of Aptora Mobile and the various related features, such as Change Password and the Audit Trail. Enabling Users to Access Aptora Mobile II Prior to setting
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Introduction Aptora Mobile II – Invoices, Sales, and Estimates can be both viewed and edited within the mobile application. However, they can only be created from Work Orders. In addition to editing, you can also print, email, capture signatures, and take payments toward your transactions. The following are some of the elements of an Invoice
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Introduction The first screen users see upon logging in is Aptora Mobile II – Dashboard. It is intended to serve as a hub for the user; a centralized location for all information pertinent to that specific employee. It contains quick-access menus for Work Orders, Appointments, and Reminders among other things. However, the Work Orders and
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