Frequently Asked Questions for Technical Support

What are Uncategorized Accounts?

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Inventory FAQs

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Sales and Use Tax (FAQ)

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What are Undeposited Funds on the Balance Sheet?

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Why Can’t Our Technicians Add New Items in the Field?

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How do I Issue a Refund Check to a Customer?

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When is live support available and how long does it take to get a response?

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Section 179 Depreciation and How it Can Work for You

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Changing the File Storage Path to a Location Outside of the Installed Machine

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Do You Offer Canadian Payroll?

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Income Statement – Overhead Allocated Report Not Showing Overhead

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How do I Setup Item Aliases? (alternative part numbers)

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Adding Logos to Invoices and Statements

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Year-End Bookkeeping Procedures

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Sales Opportunity Manager (SOM) Sales Lead Workflow

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How User Licensing Works in Aptora Software

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How to Return a Serialized Item

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