Knowledge Base

Scheduling & Work Orders

Help Guides

Automatic Renewal Reminders for Service Agreements

Schedule Board Basics

Full-Service Contracts/Agreements (FSC’s)

Service Agreements – Using the Batch Renewal Utility

Service Agreements – Escrow Movements and Accounting

Assign Work Orders to an Invoice (how to add them)

Service Agreements – Planned Maintenance Utility

Tips for Building Forms in Aptora Mobile Form Builder (AMFB)

Information Center

Full-Service Contracts/Agreements (FSC’s)

FAQs

Work Orders FAQs (for repeating and multi-day)

Schedule Board Will Not Open and Program Freezes (hangs)

Aptora Mobile II – FAQs

Networking & IT – FAQs

What are Item Notes and what are they used for?

Mobile Form Builder FAQs

Why Work Order Numbers Are Really Large?

Reinstalling the Aptora Mobile II Form Builder Plug-in

What Are Work Order Statuses?

Why Can’t I Attach a File From Document Links in Aptora Mobile II (the app)?

Tips

How to Setup Vehicle Tracking with Verizon

How to Setup Mobile Device Tracking

Troubleshooting GPS and Mapping Issues

Tips For Locating Tasks and Items in the Field Service Mobile App

Use a Schedule Board Profile to Manage Long Jobs

Document Manager Troubleshooting and FAQ

Customer Moves or Property Owner Changes – Copy Customer Feature

Work Order Flow (Example)

Important Information Regarding Internet Security (SSL and TSL)

GPS Data Returned by Aptora Software