Acceptable Use Policy

Purpose

This Acceptable Use Policy (“Policy”) explains the rules for using Aptora Corporation’s websites, software, cloud services, mobile applications, customer portals, and related services (“Services”).

Our goal is to provide reliable, secure services for all customers. By using our Services, you agree to follow this Policy.

Appropriate Use

Our Services are intended for legitimate business purposes.

You may use the Services to manage your business, communicate with customers, store business information, and perform the functions for which the Services were designed.

You are responsible for the activity of anyone using your account.

Prohibited Uses

You may not use the Services to:

Illegal Activities

  • Violate any law or regulation.
  • Commit fraud or identity theft.
  • Infringe another person’s intellectual property or privacy rights.

Security Violations

  • Attempt to gain unauthorized access to any account, system, or network.
  • Bypass or interfere with security features.
  • Test or scan Aptora’s systems without written authorization.
  • Share passwords or authentication credentials with unauthorized individuals.

Malicious Activity

  • Upload or distribute viruses, ransomware, malware, or other harmful software.
  • Attempt to damage, disable, or interfere with the operation of the Services.
  • Use the Services to launch attacks against other systems or networks.

Harmful Content

You may not use the Services to store, transmit, or distribute content that is:

  • Illegal
  • Fraudulent
  • Threatening
  • Harassing
  • Defamatory
  • Obscene
  • Intended to promote criminal activity

Spam and Abuse

You may not use the Services to:

  • Send unsolicited bulk email (spam).
  • Send phishing messages.
  • Distribute deceptive or misleading communications.
  • Collect personal information without authorization.

Customer Data

You are responsible for the information you enter into the Services.

You represent that:

  • You have the legal right to use the information.
  • You have obtained any required permissions or consents.
  • Your use of the information complies with applicable law.

Aptora does not review Customer Data as part of normal operations but may investigate suspected violations of this Policy or applicable law

Protecting Your Account

To help protect your account, you should:

  • Use strong passwords.
  • Enable multi-factor authentication where available.
  • Keep login credentials confidential.
  • Remove access for former employees promptly.
  • Notify Aptora immediately if you suspect unauthorized access.

Fair Use

Customers should use the Services in a manner that does not interfere with other users.

You may not intentionally:

  • Overload our systems.
  • Disrupt service availability.
  • Circumvent usage limits included with your subscription.
  • Use automated tools in a way that negatively impacts system performance.

Third-Party Services

Some Aptora features integrate with third-party products or services.

Your use of those services is subject to the terms and policies of the applicable third party.

Enforcement

If we reasonably believe this Policy has been violated, Aptora may:

  • Investigate the activity.
  • Request that the activity stop.
  • Suspend or limit access to affected Services.
  • Remove content that violates this Policy or applicable law.
  • Terminate Services for repeated or serious violations.
  • Notify law enforcement when required or appropriate.

Whenever practical, we will attempt to notify customers before taking action. However, immediate action may be necessary to protect our customers, our Services, or the public.

Changes to This Policy

We may update this Policy from time to time.

The most current version will always be available on our website and will include the updated Effective Date.

Questions

If you have questions about this Acceptable Use Policy, please contact us:

Aptora Corporation
8877 Bourgade Avenue
Lenexa, Kansas 66219

Phone: (913) 492-9930

Email: helpdesk@aptora.com

Website: www.aptora.com