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  • Solutions
    Accounting & Payroll
    • Accounts Receivable Accelerate cash flow
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    • Payroll Simplify payroll processing
    • Job Costing Optimize job profitability
    See all accounting and payroll solutions
    Service Management
    • Scheduling Maximize technician utilization
    • Work Orders Enhance order visibility and completion
    • Service Agreements Manage service commitments
    • Inventory Management Track stock levels and reduce wastage
    • Mobile App Improve field communication
    See all service management solutions
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  • Industries
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  • Software Setup & Installation
    • New Company Wizard
    • Check Web For Update
    • Fixing Common Setup Problems
    • Installation – Networking
    • Installation Error Codes
    • Installation Troubleshooting
    • Mapping Drives for Network Shares in Aptora Hosted
    • Configuring Aptora Hosted for Windows OS
    • Preparing Total Office Manager for Contractor Compass™
    • Configuring Aptora Hosted for macOS
    • How to Install and Use Contractor Compass Dashboards
    • Who Do I Contact?
  • Importing, Exporting & Migrations
    • Importing – Timesheets
    • Importing Data Into Total Office Manager
    • Importing Flat Rate Plus for Aptora Hosted Solutions
    • Importing Flat Rate Plus™ Data into Total Office Manager
  • Navigation & Searching
    • Advanced Search
    • Find As You Type
    • Keyboard Shortcuts
    • Workflow Navigator
    • List Management – Filter Center
    • List Management – Quick Filter
    • List Management – Smart Lists
  • Tools & Utilities
    • Company Information
    • Asset and Tool Tracking & Management
    • Audit Trail
    • Standard Calculator
    • Custom Footers List
    • Document Manager (how to use it)
    • Email Setup for Total Office Manager
    • Fixed Assets (adding and editing company assets)
    • Loan Amortization Calculator
    • Phone Message List
    • Caller ID – Phone Monitor
    • Reminder Items List
    • Reminder List
    • Repeat Appointments
    • Work/Ship Method
    • City State and County Finder by Zip Code
    • Utilities – Overview
      • Database Checkup Utility
      • Mark Items to be Sold Utility
      • Bulk Customer Inactivation Utility
      • Update Sales Departments Utility (mass change)
      • Missing Department Entries (how to locate)
      • Remove Telephone Formatting Utility
      • Locate/Merge Duplicate Customer:Jobs Utility
      • Fix Address Fields Utility
  • Security, Users, & Preferences
    • Administrator Bypass Authorization
    • Granting Permission to Users
    • Preferences – Overview
    • How to Make Total Office Manager Faster in Eight Steps
    • Total Office Manager User List
  • Employees & Payroll
    • Employees – Adding New and Editing
    • Employee Type
    • Employee List
    • Setting up a Payroll System from Scratch
    • New Employee Setup
    • Employee Efficiency – Assign Hours
    • Form 940 (Annual FUTA Tax Return)
    • General Overview of Setting Up Payroll
    • History Form (customer:job, vendor, and employee)
    • IRS Form 1099 and 1096
    • Pay Payroll Liabilities Form (usage)
    • Paycheck List
    • Employee Time Off Adjustments
    • Filling Out Form 941 (step by step)
    • Find Tax Form
    • Form 941 (Quarterly Federal Tax Return)
    • Pay Group List
    • Pay Period
    • Paycheck Details Form
    • Payroll Employee Setup Templates
    • Process Pay Group
    • Process Paychecks
    • Taxes Tab
    • Time Off Tab
    • Payroll Liability Adjustment
    • Payroll Liability Balances
    • Payroll Liability Refund Deposit
    • Payroll Paystub (from Paycheck)
    • Payroll Summary
    • Payroll Taxes by City or Local Municipality
    • Unemployment Tax Rates
    • W-3 Form Completion
    • Workers’ Compensation
    • Direct Deposit – ACH File List
    • Direct Deposit Company Setup
    • Direct Deposit Company Setup List
    • Process Direct Deposit for Payroll Checks
    • Certified Payroll Setup and Usage
  • Customer Equipment & Service Agreements
    • Service Agreements (adding and editing)
    • Service Agreement List
    • Service Agreements List (how to use it)
    • Service Agreements – Using the Batch Renewal Utility
    • Managing & Renewing Service Agreements (non batch renewal)
    • Service Agreements – Escrow Accounting
    • Customer Equipment (adding and editing)
    • Customer Equipment List
    • Equipment Type List
  • Sales & Use Tax
    • Pay Sales Tax Liability
    • Sales Tax Code
    • Sales Tax Code List
    • Sales Tax Item Groups (adding and editing)
    • Sales Tax Item List
    • Sales Tax Items (creating and managing)
    • Sales Tax Liability Adjustment
  • Invoice Items & Inventory Management
    • Adding Invoice Items – Discount
    • Adding Invoice Items – Group
    • Adding Invoice Items – Inventory Part
    • Adding Invoice Items – Non-Inventory Part
    • Adding Invoice Items – Other Charge
    • Adding Invoice Items – Payment
    • Adding Invoice Items – Serialized
    • Adding Invoice Items – Service
    • Adding Invoice Items – Service Agreement
    • Adding Invoice Items – Subtotal
    • Deleting Inventory Items
    • Inventory Adjustment and Review
    • Inventory Assembly Items (item assembly)
    • Inventory by Warehouse
    • Inventory By Warehouse Bins CDV
    • Inventory Valuation Methods
    • Inventory History
    • Inventory Item Adjustment (Non-Serialized)
    • Inventory Item Adjustment (Serialized)
    • Invoice Items List
    • Inventory Markup Table List
    • Inventory Re-Ordering
    • Inventory Replenishment (reorder)
    • Inventory Sales Activity
    • Inventory Transfer
    • Inventory Valuation
    • Invoice Item List
    • Invoice Items – Changing Chart Of Account Selections
    • Invoice Items – Overview
    • Using Invoice Item Aliases (alternative part numbers)
    • Item Category List
    • Item History
    • Item Lookup
    • Item Receipt List
    • Item Reservations (reserving sold items)
    • Item Update Historical Transations
    • Items – Qty Checking
    • Labor Minutes
    • Price Method Types Explained
    • Markup vs Gross Profit Margin Table
    • Markups List
    • Physical Inventory Add Sheet
    • Physical Inventory Work Sheet
    • Price Level
    • Price Level List
    • Printing and Using Bar Codes
    • Resetting Inventory Counts
    • Serial Numbers List
    • Zone Pricing – Setup & Usage
    • Unit of Measure (UOM)
    • Update Retail Price Utility
    • Warehouse List
  • Vendors & Accounts Payable
    • Purchase Orders
    • Purchase Orders – New PO
    • Purchase Orders – PO List
    • Receive Items (Without a Bill)
    • Receive Items and Enter Bill Form
    • Purchase Order Tab Delimited File Format
    • Purchase Order (PO) – History
    • Adjust Bill Discounts and Credits
    • Bill History Form
    • How to Use the Vendor Bills List (locating bills)
    • Direct Deposit Setup – Vendor
    • Enter Bill for Received Items
    • Receive Payments List (how to use the list)
    • Entering Bills
    • Entering Credit Card Charges
    • Entering Credit Card Credits
    • Entering Credits – Vendor Credit List
    • History Form (customer:job, vendor, and employee)
    • Pay Bills
    • Pay Credit Card
    • Pay Credit Card (Partial Payment)
    • Payment Terms List (customers and vendors)
    • Printing Batch Vendor Checks
    • Terms – Payment
    • Vendor Form – Address Info Tab
    • Vendor Form – Contacts Tab
    • Vendor Form – Overview
    • Vendor Form – Additional Info Tab
    • Vendor List
    • Vendor Types List
    • Warranty Work and Part Reimbursement Management
    • Write Checks to Pay Bills and Expenses (how to create and edit)
  • Accounting & Banking
    • Divisions and Departments (departmentalization)
    • Chart of Accounts – Overview
    • Chart of Accounts List
    • General Journal
    • Trial Balances
    • Account Register
    • Account Summary by Type
    • Adjusting Journal Entries
    • Budget Adjustment Calculator
    • Check List
    • Creating, Editing, and Importing Budgets
    • Creating and Using a Warranty Reserve Account in Accounting
    • Electronic Transactions – Credit Card Troubleshooting
    • Electronic Transactions – Credit Cards
    • EnerBank USA Financing Setup and Usage
    • Finance Charges Settings
    • Gross Profit Per Person Day KPI
    • Making a Bank Deposit
    • Manual Deposits List
    • Positive Pay™ for Checking and Bill Paying
    • Reconcile Bank Accounts (Part 1 of 2)
    • Reconcile Bank Accounts (Part 2 of 2)
  • Scheduling & Dispatching
    • Schedule New Appointments
    • Appointment List (managing appointments)
    • Repeat Appointments
    • Work Orders – Build Custom Templates
    • Duplicate a Work Order
    • Repeating and Multi-Day Work Orders
    • Work Order Costing
    • Work Order History
    • Work Order List
    • Work Order Form – Overview
    • Work Order Types List
    • Schedule Board Basics
    • Schedule Board Options
    • Schedule Profile List
    • How to Use the Scheduling Wizard
    • How to setup GPS Tracking
    • Job Status
  • Customers & Accounts Receivable
    • Estimates – Adding and Editing (aka: sales proposals)
    • Payment Method List
    • Assessing Finance Charges
    • Managing Change Orders to Jobs
    • Creating and Printing Client Statements
    • Progressive Billing – Create an Invoice From Estimate
    • Custom Template for Invoice/Sale/Credit/Estimate
    • Customer/Vendor Message List
    • Customer Type List
    • Customer:Job List (how to use it)
    • Customer:Job Form – Additional Info Tab
    • Customer:Job Form – Address Info Tab
    • Customer:Job Form – Contacts Tab
    • Customer:Job Form – Info Tab
    • Customer:Job Form – Overview
    • Customer:Job Form – Payment Info Tab
    • Customer:Job Sub Account (adding jobs or child accounts to customers)
    • Electronic Transactions List
    • History Form (customer:job, vendor, and employee)
    • How to Purchase and Activate the AIA Billing Software Feature
    • Point of Sale (POS) – Setup
    • Point of Sale (POS) – Usage
    • Invoice/Sale/Credit/Estimate List
    • Invoices/Sales/Credits/Estimates List Report
    • Locate/Merge Duplicate Customer:Jobs Utility
    • Printing Batch Credit Memos
    • Printing Batch Invoices
    • Printing Sales Forms
    • Printing Batch Sales (Cash) Receipts
    • Receive Payments from Customers (how to do it)
    • Reimbursables (invoicing jobs)
    • Sales Forms – Overview
    • Terms – Payment
    • Setup and Usage of Customer Locations
    • User Defined Fields (UDF)
  • Reports
    • Building Custom Reports and Custom Styles
    • Dashboards
      • Executive Summary Report
    • Financial Reporting
      • Income Statement – Condensed
      • Income Statement by Department Wide Report
      • Balance Sheet Report
      • Balance Sheet – Dollar Comparison Report
      • Balance Sheet – Percent Comparison Report
      • Financials – Budget Report
      • Understanding the Statement of Cash Flows Report
      • Financial Ratio Analysis
    • Company
      • Purchasing
        • A/P Aging Detail Report
        • A/P Aging Summary Report
        • Vendors
          • Bills List Report
      • Assets
        • Assets List Report
        • Lists
      • Security
        • Advanced Security Report
      • Items
        • Inventory Profitability Report
        • Item Groups Report
    • Scheduling and Dispatching
      • Work Order & Appointments
      • Work Orders List Report
      • Appointment List Report
      • Employee Schedule Report
    • Sales & Revenue Reports
      • Invoice Analysis Report
      • Approval Sheet (for sales)
      • AR Aging Report (Detail Report)
      • AR Aging Report (Summary Report)
      • Sales By Customer Report
      • Open Invoices Report
      • Sales By Customer Type Report
      • Sales By Department Report
      • Sales by Foreman Report
      • Sales By Item Category
      • Sales by Item Detail Report
      • Sales By Region Report
      • Sales By Salesperson
      • Sales by Technician
    • Payroll
      • Payroll Item Detailed History Report
      • Employee Time Sheet Report
      • Time Off History Report
      • Certified Payroll Register Report
    • Contacts & Jobs
      • Contact Lists
        • Vendor Contact List Report
        • Contacts by Marketing Source Report
        • Contacts by Region Report
      • Jobs & Job Costing
        • Job Costing Overview Report
        • Job Costing Summary Report
        • Job Costing Report
        • Reimbursables Report
        • Missing Invoices on Work Orders Report
      • Contact Log (Employee) Report
      • Contact Log (Vendor) Report
      • Contact Log (Customer) Report
      • Contact Log (Company) Report
      • Contact Log (Asset) Report
    • Accounting
      • Banking
        • Bank Reconciliation Report
        • Credit Card Charges/Credits Report
        • List Of Checks Report
        • Payments By Payment Method Report
      • General Ledger & Journal
        • General Journal Report
        • Trial Balance Report
        • Journal Entries Report
        • Account Register Report
        • Transaction Details by Account Report
      • Sales Tax Reports
        • Sales Tax Detail Report
        • Sales Tax Liability Report
        • Sales Tax Setup
        • Sales Tax Summary
    • Labels
      • Mailing Labels: Employees
      • Mailing Labels: Vendors
      • Mailing Labels: Customers:Jobs
      • Asset Labels Report
      • Item Labels
  • Other Reports
    • Print – Options
    • Print Preview Tools for Reports
    • Printing Sales Forms
    • Printing Your Reports (a basic overview)
    • Solving Printing Troubles
    • Marketing List Generator (MLG)
    • Sales By Marketing Source
    • Marketing Campaign Types
    • Contacts by Marketing Source Report
    • Marketing Source Summary
  • Custom Data Views (CDV)
    • Custom Data Views (CDV) for Report Building (overview)
    • Customer Equipment CDV Report
    • Employee Efficiency CDV
    • Invoice/Sale/Credit/Estimate List CDV (report)
    • Inventory Cost Review CDV
    • Technician Efficiency CDV
    • Missing Department Entries (how to locate) CDV
    • Missing Invoices on Work Orders CDV
    • Missing Work Orders Invoiced CDV
    • Missing Reimb Work Orders CDV
    • PO Reimbursables CDV
Menu
  • Software Setup & Installation
    • New Company Wizard
    • Check Web For Update
    • Fixing Common Setup Problems
    • Installation – Networking
    • Installation Error Codes
    • Installation Troubleshooting
    • Mapping Drives for Network Shares in Aptora Hosted
    • Configuring Aptora Hosted for Windows OS
    • Preparing Total Office Manager for Contractor Compass™
    • Configuring Aptora Hosted for macOS
    • How to Install and Use Contractor Compass Dashboards
    • Who Do I Contact?
  • Importing, Exporting & Migrations
    • Importing – Timesheets
    • Importing Data Into Total Office Manager
    • Importing Flat Rate Plus for Aptora Hosted Solutions
    • Importing Flat Rate Plus™ Data into Total Office Manager
  • Navigation & Searching
    • Advanced Search
    • Find As You Type
    • Keyboard Shortcuts
    • Workflow Navigator
    • List Management – Filter Center
    • List Management – Quick Filter
    • List Management – Smart Lists
  • Tools & Utilities
    • Company Information
    • Asset and Tool Tracking & Management
    • Audit Trail
    • Standard Calculator
    • Custom Footers List
    • Document Manager (how to use it)
    • Email Setup for Total Office Manager
    • Fixed Assets (adding and editing company assets)
    • Loan Amortization Calculator
    • Phone Message List
    • Caller ID – Phone Monitor
    • Reminder Items List
    • Reminder List
    • Repeat Appointments
    • Work/Ship Method
    • City State and County Finder by Zip Code
    • Utilities – Overview
      • Database Checkup Utility
      • Mark Items to be Sold Utility
      • Bulk Customer Inactivation Utility
      • Update Sales Departments Utility (mass change)
      • Missing Department Entries (how to locate)
      • Remove Telephone Formatting Utility
      • Locate/Merge Duplicate Customer:Jobs Utility
      • Fix Address Fields Utility
  • Security, Users, & Preferences
    • Administrator Bypass Authorization
    • Granting Permission to Users
    • Preferences – Overview
    • How to Make Total Office Manager Faster in Eight Steps
    • Total Office Manager User List
  • Employees & Payroll
    • Employees – Adding New and Editing
    • Employee Type
    • Employee List
    • Setting up a Payroll System from Scratch
    • New Employee Setup
    • Employee Efficiency – Assign Hours
    • Form 940 (Annual FUTA Tax Return)
    • General Overview of Setting Up Payroll
    • History Form (customer:job, vendor, and employee)
    • IRS Form 1099 and 1096
    • Pay Payroll Liabilities Form (usage)
    • Paycheck List
    • Employee Time Off Adjustments
    • Filling Out Form 941 (step by step)
    • Find Tax Form
    • Form 941 (Quarterly Federal Tax Return)
    • Pay Group List
    • Pay Period
    • Paycheck Details Form
    • Payroll Employee Setup Templates
    • Process Pay Group
    • Process Paychecks
    • Taxes Tab
    • Time Off Tab
    • Payroll Liability Adjustment
    • Payroll Liability Balances
    • Payroll Liability Refund Deposit
    • Payroll Paystub (from Paycheck)
    • Payroll Summary
    • Payroll Taxes by City or Local Municipality
    • Unemployment Tax Rates
    • W-3 Form Completion
    • Workers’ Compensation
    • Direct Deposit – ACH File List
    • Direct Deposit Company Setup
    • Direct Deposit Company Setup List
    • Process Direct Deposit for Payroll Checks
    • Certified Payroll Setup and Usage
  • Customer Equipment & Service Agreements
    • Service Agreements (adding and editing)
    • Service Agreement List
    • Service Agreements List (how to use it)
    • Service Agreements – Using the Batch Renewal Utility
    • Managing & Renewing Service Agreements (non batch renewal)
    • Service Agreements – Escrow Accounting
    • Customer Equipment (adding and editing)
    • Customer Equipment List
    • Equipment Type List
  • Sales & Use Tax
    • Pay Sales Tax Liability
    • Sales Tax Code
    • Sales Tax Code List
    • Sales Tax Item Groups (adding and editing)
    • Sales Tax Item List
    • Sales Tax Items (creating and managing)
    • Sales Tax Liability Adjustment
  • Invoice Items & Inventory Management
    • Adding Invoice Items – Discount
    • Adding Invoice Items – Group
    • Adding Invoice Items – Inventory Part
    • Adding Invoice Items – Non-Inventory Part
    • Adding Invoice Items – Other Charge
    • Adding Invoice Items – Payment
    • Adding Invoice Items – Serialized
    • Adding Invoice Items – Service
    • Adding Invoice Items – Service Agreement
    • Adding Invoice Items – Subtotal
    • Deleting Inventory Items
    • Inventory Adjustment and Review
    • Inventory Assembly Items (item assembly)
    • Inventory by Warehouse
    • Inventory By Warehouse Bins CDV
    • Inventory Valuation Methods
    • Inventory History
    • Inventory Item Adjustment (Non-Serialized)
    • Inventory Item Adjustment (Serialized)
    • Invoice Items List
    • Inventory Markup Table List
    • Inventory Re-Ordering
    • Inventory Replenishment (reorder)
    • Inventory Sales Activity
    • Inventory Transfer
    • Inventory Valuation
    • Invoice Item List
    • Invoice Items – Changing Chart Of Account Selections
    • Invoice Items – Overview
    • Using Invoice Item Aliases (alternative part numbers)
    • Item Category List
    • Item History
    • Item Lookup
    • Item Receipt List
    • Item Reservations (reserving sold items)
    • Item Update Historical Transations
    • Items – Qty Checking
    • Labor Minutes
    • Price Method Types Explained
    • Markup vs Gross Profit Margin Table
    • Markups List
    • Physical Inventory Add Sheet
    • Physical Inventory Work Sheet
    • Price Level
    • Price Level List
    • Printing and Using Bar Codes
    • Resetting Inventory Counts
    • Serial Numbers List
    • Zone Pricing – Setup & Usage
    • Unit of Measure (UOM)
    • Update Retail Price Utility
    • Warehouse List
  • Vendors & Accounts Payable
    • Purchase Orders
    • Purchase Orders – New PO
    • Purchase Orders – PO List
    • Receive Items (Without a Bill)
    • Receive Items and Enter Bill Form
    • Purchase Order Tab Delimited File Format
    • Purchase Order (PO) – History
    • Adjust Bill Discounts and Credits
    • Bill History Form
    • How to Use the Vendor Bills List (locating bills)
    • Direct Deposit Setup – Vendor
    • Enter Bill for Received Items
    • Receive Payments List (how to use the list)
    • Entering Bills
    • Entering Credit Card Charges
    • Entering Credit Card Credits
    • Entering Credits – Vendor Credit List
    • History Form (customer:job, vendor, and employee)
    • Pay Bills
    • Pay Credit Card
    • Pay Credit Card (Partial Payment)
    • Payment Terms List (customers and vendors)
    • Printing Batch Vendor Checks
    • Terms – Payment
    • Vendor Form – Address Info Tab
    • Vendor Form – Contacts Tab
    • Vendor Form – Overview
    • Vendor Form – Additional Info Tab
    • Vendor List
    • Vendor Types List
    • Warranty Work and Part Reimbursement Management
    • Write Checks to Pay Bills and Expenses (how to create and edit)
  • Accounting & Banking
    • Divisions and Departments (departmentalization)
    • Chart of Accounts – Overview
    • Chart of Accounts List
    • General Journal
    • Trial Balances
    • Account Register
    • Account Summary by Type
    • Adjusting Journal Entries
    • Budget Adjustment Calculator
    • Check List
    • Creating, Editing, and Importing Budgets
    • Creating and Using a Warranty Reserve Account in Accounting
    • Electronic Transactions – Credit Card Troubleshooting
    • Electronic Transactions – Credit Cards
    • EnerBank USA Financing Setup and Usage
    • Finance Charges Settings
    • Gross Profit Per Person Day KPI
    • Making a Bank Deposit
    • Manual Deposits List
    • Positive Pay™ for Checking and Bill Paying
    • Reconcile Bank Accounts (Part 1 of 2)
    • Reconcile Bank Accounts (Part 2 of 2)
  • Scheduling & Dispatching
    • Schedule New Appointments
    • Appointment List (managing appointments)
    • Repeat Appointments
    • Work Orders – Build Custom Templates
    • Duplicate a Work Order
    • Repeating and Multi-Day Work Orders
    • Work Order Costing
    • Work Order History
    • Work Order List
    • Work Order Form – Overview
    • Work Order Types List
    • Schedule Board Basics
    • Schedule Board Options
    • Schedule Profile List
    • How to Use the Scheduling Wizard
    • How to setup GPS Tracking
    • Job Status
  • Customers & Accounts Receivable
    • Estimates – Adding and Editing (aka: sales proposals)
    • Payment Method List
    • Assessing Finance Charges
    • Managing Change Orders to Jobs
    • Creating and Printing Client Statements
    • Progressive Billing – Create an Invoice From Estimate
    • Custom Template for Invoice/Sale/Credit/Estimate
    • Customer/Vendor Message List
    • Customer Type List
    • Customer:Job List (how to use it)
    • Customer:Job Form – Additional Info Tab
    • Customer:Job Form – Address Info Tab
    • Customer:Job Form – Contacts Tab
    • Customer:Job Form – Info Tab
    • Customer:Job Form – Overview
    • Customer:Job Form – Payment Info Tab
    • Customer:Job Sub Account (adding jobs or child accounts to customers)
    • Electronic Transactions List
    • History Form (customer:job, vendor, and employee)
    • How to Purchase and Activate the AIA Billing Software Feature
    • Point of Sale (POS) – Setup
    • Point of Sale (POS) – Usage
    • Invoice/Sale/Credit/Estimate List
    • Invoices/Sales/Credits/Estimates List Report
    • Locate/Merge Duplicate Customer:Jobs Utility
    • Printing Batch Credit Memos
    • Printing Batch Invoices
    • Printing Sales Forms
    • Printing Batch Sales (Cash) Receipts
    • Receive Payments from Customers (how to do it)
    • Reimbursables (invoicing jobs)
    • Sales Forms – Overview
    • Terms – Payment
    • Setup and Usage of Customer Locations
    • User Defined Fields (UDF)
  • Reports
    • Building Custom Reports and Custom Styles
    • Dashboards
      • Executive Summary Report
    • Financial Reporting
      • Income Statement – Condensed
      • Income Statement by Department Wide Report
      • Balance Sheet Report
      • Balance Sheet – Dollar Comparison Report
      • Balance Sheet – Percent Comparison Report
      • Financials – Budget Report
      • Understanding the Statement of Cash Flows Report
      • Financial Ratio Analysis
    • Company
      • Purchasing
        • A/P Aging Detail Report
        • A/P Aging Summary Report
        • Vendors
          • Bills List Report
      • Assets
        • Assets List Report
        • Lists
      • Security
        • Advanced Security Report
      • Items
        • Inventory Profitability Report
        • Item Groups Report
    • Scheduling and Dispatching
      • Work Order & Appointments
      • Work Orders List Report
      • Appointment List Report
      • Employee Schedule Report
    • Sales & Revenue Reports
      • Invoice Analysis Report
      • Approval Sheet (for sales)
      • AR Aging Report (Detail Report)
      • AR Aging Report (Summary Report)
      • Sales By Customer Report
      • Open Invoices Report
      • Sales By Customer Type Report
      • Sales By Department Report
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Entering YTD Account Totals Using Journal Entries

This advanced help topic covers the process of entering ending balances and year-to-date totals for various accounts.

Beginning and ending balances can be considered the same thing as “YTD balances” or “account totals”.

Defining Beginning and/or Ending Balances

The beginning balance represents the balance of an account at the start of a period, such as a fiscal year or an accounting period. It is the balance that was carried over from the previous period or the amount that was originally invested in the account.

The ending balance, on the other hand, is the balance of an account at the end of a period. It reflects all the transactions that occurred during the period, such as deposits, withdrawals, and interest earned. The ending balance is also the beginning balance for the next period.

Usage Adjusting Journal Entries to Enter Account Balances

Use this information to enter the ending balances of accounts found in your prior accounting system (manual system or software). These are the last and final account totals – after you have closed your books in that system.

After you have made these entries, Total Office Manager’s account totals should match what you see in your old program.

Important Notes

This topic is advanced and not designed for an accounting novice. Please seek advice from a full charge bookkeeper, accountant, or other qualified professional before beginning this work.

Gathering Required Information

You will need a Trial Balance report ending the last day of your accounting in the old program. This report will list all accounts (IE: sales, COGS, rent, gas, supplies, etc) along with their respective totals. The report will show the amount that each account ended the year with (close date). The amount will be displayed in a debit or credit column. We have included an example below.

You will also need a chart of accounts report from your old system.

General Overview of What You Will Do

  • Decide the date your old system ends (close date) and Total Office Manager begins (start date).

  • Open Total Office Manager and enter a chart of accounts as it exists in your old accounting system. You may also select an existing COA or create a new one in Total Office Manager. This will require extra work as you will need to match old account names with their equivalents in Total Office Manager.

  • Print a trial balance report from your old accounting system. Select a date range that equals your last full year on your old system. An example may be 01/01/2003 to 12/31/2003.

  • Open the General Journal Entry form and enter all of the account balances as they appear in your trial balance report. Be sure to set the date to match the ending date in the trial balance report (example 12/31/2003).

  • Print a balance sheet and income statement from Total Office Manager and compare it to one printed from your old system.

  • Correct balances as needed.

  • Manually enter your old checks, invoices, etc., to “catch up” to your Total Office Manager start date.

Step-By-Step

  1. Always backup your company file (database) prior to doing anything major like this.

  2. You must close the books in your old program. If you are not clear on how to do this, ask a professional for help. We cannot help you with this part.

  3. Print a Trial Balance report from your old accounting software program (or manual system).

  4. Backup your Total Office Manager Company File

  5. Open Total Office Manager if not already open.

  6. From the main menu, click Banking | Make Journal Entry

  7. Enter the first item on your Trial Balance list. Be sure to correctly enter the amount in the debit or credit side.

  8. Repeat the above step until every line item total has been entered into Total Office Manager.

  9. Verify that credits and debits are equal. If they are not equal, you have entered something incorrectly. Double check your work.

  10. Click the OK button to close the form as save your changes.

Entering Other Periods

You can repeat the above process for prior years such as 2002, 2001, etc. Just be sure that you print a trial balance report using the correct date ranges and you use the correct date when entering the journal entries.

Here is an example: You wish to also enter 2002 ending balances into Total Office Manager. Print a trail balance from your old system with a date range of 01/01/2002 to 12/31/2002. Open Total Office Manager and enter the journal entries; just do the same thing as outlined above. Be sure to set the journal entry date (top left of the journal entry form) to 12/31/2002.

Entering Partial Years

You may not want to manual enter all of your current year’s invoices, checks, etc., in an effort to get Total Office Manager caught up with your current year. You may consider using the “trail balance/journal entry” method described here for a partial year.

Here is an example: You wish to enter ending balances from January 31, 20XX to the present day. Print a trail balance from your old system with a date range of 01/01/20XX to the last day of the last full month you were on your old system. Open Total Office Manager and enter the journal entries; just do the same thing as outlined above. Be sure to set the journal entry date (top left of the journal entry form) to the correct date.

Manually Enter Remaining Transactions

You need to manually enter any remaining checks, invoices, etc., that were produced after your ending balances. In other words, if your ending balances were July 31 and today’s date is September 10, you will need to manually enter all of the invoices, checks, and other transactions that occurred during that period.

Please see the Related Topics below for a list of helpful links.

Notes About Journal Entries

How Debits and Credits Affect Account Totals

  • Credits do not necessarily mean increase and debit does not necessarily mean decrease. It all depends on what account type we are talking about.
  • A credit increases income, liability, equity, and accumulated depreciation accounts. Credits decrease expense and assets accounts.
  • A debit increases expenses and assets accounts. Debits decrease sales, income, liability, equity, and accumulated depreciation accounts.
  • Example: If you wanted to increase your rent account balance by $12,000.00, you would debit the account by $12,000.00. There must always be an offsetting entry made (because the cash had to come from somewhere), so you would credit a bank account $12,000.00.
  • Please study our example below. It shows a real trial balance report along with the appropriate entries in Total Office Manager’s journal entry form. You only need to enter your balances just as you see them on your trial balance report.

Related Content

Explaining Beginning Balances and Ending Balances 101

General Journal

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