Q: We have automatic numbering for our work orders. But Aptora gave us a very high 6 digit work order number. How can we change it back to a 5 digit work order number and still have automatic numbering?
A: To change your work order numbers, determine the highest 5-digit work order number in the list. Then, open each work order in the 6-digit range and re-number them chronologically then the next auto-generated number will be five-digits.