Live On-Line Training
When you invested in the Total Office Manager® software, you likely received ten hours of LOL training. Ten hours is normally enough to cover the basics to get you started.
You will be contacted to schedule your sessions. You will likely wish to invest in five or ten more hours of training if advanced training is required.
Your trainer will cover each of the key topics. Prior to all sessions, they will take attendance and record that information in your company’s contact log. Often, sessions are scheduled back to back. It is important that these sessions start and end on Lesson Time.
Some of the lessons are self-directed. This means that the content is straightforward and easy to understand so Live Online Training is not needed. If you prefer, this material can be taught by a trainer. Your regular training hours can be applied to this extra training.
Schedule Your Training
It takes about six to eight weeks to get through your training. The actual time depends on the number of hours your employees can dedicate to the process. If you have prior experience with QuickBooks® or a similar program, you will have an advantage.
Aptora will try to schedule most (if not all) of these lessons in advance. Our trainer’s schedule fills fast and we want to be sure your company gets their lessons scheduled on a time frame that makes sense. We cannot schedule more than one lesson per day. Generally, we will schedule two to three per week.
If you must cancel a lesson, we can’t guarantee that we can reschedule quickly. When appointments are set, there is nothing Aptora can do to create an open time lot. If your coworkers are late to a lesson, the lesson most likely will need to still finish on time so that the trainer can make their next appointment.