Electronic Transactions List

By |2021-07-21T14:11:58-05:00March 22nd, 2018|Comments Off on Electronic Transactions List

Introduction

The Electronic Transaction list is used to view and manage all Electronic (i.e. E-Pay) Transactions that are run in Total Office Manager.

Form Access

  • From the main menu click Customers | Electronic Transaction | Electronic Transactions List.

Usage

The Electronic Transactions list should be used to view and verify electronic transactions. For the Administrator user this list also includes options to void and delete transactions shown on the list. ONLY Test Mode transactions should be “deleted” from this list.

Tips

  • If for any reason  you need to void a transaction (e.g. overcharged) and your intent is to stop the transaction from completing, you may VOID the electronic transaction from this list but you MUST do so before the transaction has settled.
  • Transactions usually settle at the end of the day, though specific settlement periods may vary. You should contact Authorize.net for more information about your settlement period.
  • If you overcharged a customer or you need to issue a refund, we recommend that you allow the transaction to settle and issue a refund as opposed to voiding an electronic transaction.

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HVAC Electrical Plumbing Software

Aptora delivers a true All-In-One services software solution including CRM, accounting, payroll, inventory, vendors, sales, marketing, dispatch, flat rate pricing, and more. NO 3rd party plugins or integrations required. Created by contractors for contractors, we know what it takes to grow your services-based businesses.

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