Most contractors talk about how important customer satisfaction is. They talk about how dedicated they are to keeping customers satisfied. Strangely, most contractors do not bother to survey their customers consistently and in a clear uniform manner. Our CSSS takes care of this problem. We include a well-tested customer satisfaction card that you can customize with your logo and use right away. There is also a tabulation form so that you can track the individual performance of each technician and installer. Full instructions are included. These are fully formatted MS Word documents. They can be edited and personalized in any manner needed.