All-In-One Field Service Management Software by Aptora –

Navigation & Searching

/*#main .fusion-row { max-width: 100% !important;}*/ /*.fusion-header-wrapper .fusion-row { max-width: 100%; }*/ /*#content { width: 75%; float: right; text-align: left; } body.has-sidebar #content { width: calc(100% - 23% - 80px); } */

History Form (customer:job, vendor, and employee)

Using the History Form to View Financial Data and Much More

This help topic covers the History form for customers, jobs, vendors, employees, and assets. The form is very similar for each of these records types, so they will all be included in this topic.

Accessing the History Form

The History form is available from many places including the menu button on the Customer:job form, Employee form, Asset form, and Vendor form. It is available when you right-click in many places in the software.

Using the History Form

This form a great deal of information. It may be used as a quick easy way to get information on a record when an entire report would not be needed. Most of the records can be double-clicked to open or you may right-click for options.

History Form Field and Button Definitions

  • Refresh: The Refresh button updates the Item History window with the latest information available in the system.
  • Date Range: This offers users the abaility to change the dates for which the data is shown.
  • Include Entire Family (Parents & Children) Information in Tabs: Loads each of the tabs with information from the entire family (up and down the family tree). The information in the header of this form will never include the entire family. This information pertains to the selected record (such as a customer).

Header

Information may include year-to-date (YTD) and the (YTD) and total historical differences. The information in the header of this form will never include the entire family. This information pertains to the selected record (such as a customer).

Tabs

We have included a vast array of records to look at. Be sure to right click on the various lists for options and shortcuts. Double clicking on a row typically opens the record.

Tips

  1. In Customer History, clicking on an invoice, work order, or estimate will display any notes or details that were entered. If you don’t see this information, go to Edit | Customer:Jobs | Company Preferences. There is an option to turn this feature on and off.
  2. Go to Edit | Preferences | Company | My Preferences. You will see options on what tabs you want displayed per user.
  3. Go to Edit | Preferences | Appearance | My Preferences. There is an option to change the default sorting of the lists.
  4. Go to Edit | Preferences | Appearance | My Preferences. There is an option to hide the Balance field on Customer History. This information may be confidential. Hiding it will speed up the loading and refreshing of the form.

Related Content

Work Order History

 

Scroll to Top

Request a Personalized Demo

Fill out the form below, and we will be in touch shortly.
Demo Form 121422

What number is equal to 7 plus 4?

By entering your information above and clicking the “Agree and Get Started” button, you agree to our Terms of Use and Privacy Policy that we may contact you, by SMS, at the phone number and email address you provide in this form in accordance with our Terms of Use. Promotion Terms & Conditions apply.

/* */