Print Friendly, PDF & Email


This topic describes how to pay a credit card balance in full.  This feature reconciles your credit card transactions against the actual credit card statement sent to you.  To make a partial payment on a credit card balance, see the Related Topics section below.

Form Access

  • From the main menu, click Banking | Reconcile Account.  The “Begin Reconciliation” form will appear.

Field Definitions

  • Account – Select the account you want to reconcile. The balance for this account appears in the Beginning Balance field.
  • Statement Date – This is the date of the bank or credit card statement – the date printed on it.
  • Last Reconciled – This field indicates the date you last reconciled your account (if any). You can’t change this field directly.
  • Beginning Balance – The ending balance of your last statement. If you have never performed a reconcile, this will be $0.00 (zero).
  • Ending Balance – The balance as shown on your statement. Enter the ending (last) $ balance shown on your bank account, or credit card statement.
  • Create Check For Payment Now – Creates a check to pay this statement. For credit card only.
  • Enter Bill for Payment Later – Creates a bill to pay this statement. You will write the check later. For credit card only.
  • Service Charge, Date, and Account – Fees and charges you were hit with. If your statement shows fees or service charges that you haven’t yet entered into Total Office Manager, enter that amount in the Service Charge field. Next enter the date of the service charge and the expense account you use to track service charges. When you finish reconciling, Total Office Manager adds the service charge into expenses. The date is usually the same as the statement date. In the Account field, select the account you wish to show the expense in. This might be Bank Fees.
  • Finance Charge, Date, and Account – This is usually used for credit cards only. If the statement shows a finance charge that you haven’t yet entered into your Total Office Manager records, enter the amount in the Finance Charges field. Then enter the date and your finance charge expense account. The date is usually the same as the statement date. In the Account field, select the account you wish to show the expense in. This might be Interest Charges.
  • Cancel – This button closes the form and no changes are made to Total Office Manager.
  • Continue – This button Saves your changes and continues to the next form.


  1. Open the form as outlined above.
  2. Enter information and make the various selections as needed. See Fields Defined above for a complete explanation of what they mean.
  3. Double check your work and click the Continue button.  The “Reconciliation” form will appear.

Reconciliation Field Definitions

With the Reconciliation form open, tick the checkboxes for each transaction appearing on your statement.

  • Mark All and Unmark All – These buttons conveniently tick or un-tick all checkboxes in both panes of the Reconciliation form.
  • Credits Mark/Unmark – The Credit buttons and date fields allow the user to define a date range of credits in which to then mark or unmark.
  • Debits Mark/Unmark – The Debits buttons and date fields allow the user to define a date range of credits in which to then mark or unmark.
  • Reconciliation Summary Area – The summary area of the reconciliation form displays any Service/Finance Charge, the Ending Balance, the Cleared Balance, and any Difference calculated from the reconciliation process.
  • Modify – The Modify button returns the user to the “Begin Reconciliation” form (see above) where any entries can be adjusted in necessary.
  • Pay to the Order of – The “Pay to the Order of” field is used to indicate the vendor to which the check will be written.  When setting up a credit card in Total Office Manager, not only is the credit card bank account setup in the Chart of Accounts, but the card issuer is also setup as a vendor.  The vendor is then selected from this list when creating a credit card payment.
  • Refresh – The Refresh button updates the reconciliation form with the latest information based upon any settings the user may have changed (like date ranges, for example).
  • Save – The Save button saves the work done in the reconciliation form.  The user can return to the form at a later time to resume reconciling where previously saved.
  • Reconcile Now – After all settings in the form are established and reviewed, the Reconcile Now button completes the reconciliation task.  Because reconciliation cannot be undone, a dialog box will subsequently appear, to confirm that the user wishes to proceed.

Completing the Reconciliation

After the reconciliation is processed a dialog box will appear which confirms that the account has been reconciled.  The dialog box notes that a check has been created for the ending balance, and that the next step is to view the check, assign check numbers, and print the check.  To review a reconciliation report, click the Yes button, otherwise click the No button to exit the dialog box.

Related Content

Bank Reconciliation Report

Credit Card Charges/Credits Report