Troubleshooting

Month-End Bookkeeping Procedures

Important Monthly Bookkeeping Tasks You May Have Missed There are certainly other tasks that may need to be performed. These are the ones our support technicians and trainers commonly see missed. Software Updates Keep your software updated Set permissions to update. Put someone in charge of updating on the last Friday of each month (for …

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Payroll Paycheck Troubleshooting

Do you suspect a payroll report or paycheck contains incorrect information? This topic was created to offer some basic information about payroll processing that may help you with troubleshooting payroll related issues. One of the things the 941 and W2s show is how well your payroll has processed throughout the tax year.  If the check …

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Network Connectivity Problems

Introduction Aptora Corporation Technical Support does not troubleshoot networks or network related issues. For any troubles related to networking, please contact a qualified IT professional familiar with network technologies. That said, the following information can be used to assist in diagnosing (and hopefully repairing) the most common network problem seen: bad cabling. Symptoms of Faulty …

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