FAQ Category: Reports

Accounting and Chart of Accounts FAQs

Frequently Asked Accounting Software Related Questions Q: Can I change the expense account on a bill/check after it has been posted? A: Yes.  As long as you have permissions to modify the transaction (edit), you can make changes to the transaction once it has been entered.  Some transactions will become locked to protect the financial […]

Why Can’t I Attach a File From Document Links in Aptora Mobile II (the app)?

Sending File Attachments from the Field Using Aptora Mobile II Q: When sending an invoice or a work order, why can’t we quickly attach any file from the customer’s Document Links form? A: Before we answer that, let us explain a little more about how the feature works. When a user saves a Mobile Form […]

Will my general journal details migrate?

No. There will not be a detailed General Journal if beginning balances are entered in lump sum values for one day prior to the “Go Live” date. If you are wanting to have all transactions for the current year detailed, you will need to recreate each entry manually. We generally try to migrate a client […]

Income Statement – Overhead Allocated Report Not Showing Overhead

Question The “Use Department Overhead Allocation” preference is on. The “Direct Labor (% of total direct labor)” option is selected on the Chart of Account Labor Expense account. This selection was confirmed by looking at the “Dept. Overhead Type” column on the Chart of Account list. We ran the “Income Statement – Overhead Allocation” report […]