Aptora | All-In-One Field Service Management


Understanding Runtime Exceptions

HELP! What is this yellow screen that kicks me out the program? When working in the desktop application, you may receive a screen with a yellow banner.  This is a runtime exception and is commonly referenced as a “Yellow Screen error”.  Runtime exceptions occur when a software application is waiting for the computer or has …

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Hosted Troubleshooting FAQs

Q: Why do I keep getting disconnected from the hosted platform? A: The hosted connection is reliant on a steady internet connection being present.  If there is any disruption to the connection, your computer may disconnect you from the remote connection.  Here is a quick list of things to check if you are continually getting …

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