Texting within Aptora Mobile II makes it possible to communicate with customers about their appointment – both prior to and afterwards. To active texting, a customer must own the following:

  1. You must own Aptora Mobile II (AMII) and have an active service agreement.
  2. You must have an Automated Text Messaging account with Aptora.

Aptora Mobile II – Automated Text Message – Outbound SMS – Reminder

By |2021-07-23T11:03:26-05:00March 25th, 2020|

Introduction The Automated Text Message Outbound SMS Reminder in Aptora Mobile II is one of four templates within the Automated Texting feature. Its purpose is to send an reminder text message to customers one day prior to their scheduled work order. With it, a text message is sent when the status of work order changes.

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Aptora Teams – Desktop Edition

By |2021-07-26T10:34:25-05:00March 25th, 2020|

Introduction This Windows Application allows users to send messages back and forth to their coworkers, inside the office, and outside the office. It features an easy to use interface, lightning-quick performance, and “no-touch” software updates. Users can chat with other employees, whether they are at their computer or working in the field using Aptora Mobile II®

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Aptora Mobile II – Automated Text Message Setup

By |2021-07-23T11:03:11-05:00November 12th, 2019|

What Are Automated Text Messages? Aptora Mobile II includes an automated texting system for reminders, confirmations, and thank you messages to communicate directly with customers. This feature will replace auto email on the Customer:Job. The system uses whichever is selected on the Automated Contact Method (can be set to Text, Email, or Do Not Contact).

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