Help Category: Software Setup & Installation

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Configuring Aptora Hosted for macOS

Introduction When you subscribe to the Aptora Hosted platform, we host Total Office Manager, Aptora Mobile II, and the Form Builder applications for you.  There will be no need to configure these applications within your local environment. Only the hosted remote applications will be accessible for any users on a macOS.  Contractor Compass and Aptora…

Configuring Aptora Hosted for Windows OS

Introduction When you subscribe to the Aptora Hosted platform, we host Total Office Manager, Aptora Mobile II, and the Form Builder applications for you.  There will be no need to configure these applications within your local environment.  The only applications you will install locally are Contractor Compass and Aptora Teams. Within ten business days of…

Mapping Drives for Network Shares in Aptora Hosted

 When working within the hosted Total Office Manager environment, you may want to save to your local computer or internal network drives.  In order to do this, it will be necessary to create a mapped drive to access from within the RDS (Remote Desktop Services).   These instructions will explain how to create and utilize the…

Preparing Total Office Manager for Contractor Compass™

Contractor Compass™ – an EGIA Powered Super Dashboard Contractor Compass is a set of dashboards designed to offer business owners unparalleled insight into their business. These super dashboards are powered by EGIA Contractor University. By that, we mean they closely follow the recommendations and best practices taught by the teaching faculty at EGIA. That faculty…

Installation – Networking

Introduction Total Office Manager ®  is designed for both single-users on a standalone workstation, as well as multiple-users across a well-maintained network. This topic focuses on network installations of Total Office Manager. Our technical support department will NOT respond to any questions related to networking. This is the job of your network administrator. The reason…

Mobile User Configuration and Setup

Configuring Aptora’s Mobile App Aptora Mobile II is cutting edge field service management software developed to complement our award winning desktop accounting software package, Total Office Manager. Aptora Mobile II – User Configuration/Setup will provide mobile access to the information and features technicians, salespeople, and even owners need most. Aptora Mobile II can be accessed…

Aptora Mobile II – Preliminary Setup – Part 3 of 3: Install IIS

Introduction This is a continuation of Preliminary Setup – Part 2 of 3: Port Forwarding and Preliminary Setup – Part 1 of 3: Networking. Registered Domain or Sub-Domain You will need to obtain a registered domain (e.g. Aptora.com) or sub-domain (e.g. mobile.Aptora.com) for use with Aptora Mobile II. The domain or sub-domain you obtain will…

Aptora Mobile II – Preliminary Setup – Part 2 of 3: Port Forwarding

Introduction This is a continuation of Preliminary Setup Information : Networking. Port Forwarding To provide a basic explanation of the term, Port Forwarding is when you configure your network router to proactively identify and redirect every packet to travel on specific electronic lanes. Instead of having every packet stop at each port in turn until…

Aptora Mobile II – Preliminary Setup – Part 1 of 3: Networking

Introduction The Aptora Mobile II server and software configuration requires some preliminary steps in order to make the program work properly and are generally required for configuration. Aptora Technical Support cannot provide any configuration assistance unless the following are obtained. If you are using a wireless device that acts as your modem and router you…

Aptora Mobile II – Server/Browser Requirements

Introduction Aptora Mobile II, a complement to our powerful field service management software Total Office Manager, is both an application and web browser based system. There is no special hardware or software needed other than an internet browser and internet connection. The content below will discuss Aptora Mobile II – Server/Browser Requirements. Platforms Mobile Application…

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