ZigaForm version 5.3.5

Scope of Technical Support

By |2021-09-10T12:32:28-05:00August 11th, 2021|

Introduction If you have a question about the way Total Office Manager™  works, the best way to get an accurate and immediate answer is to consult the online help system (what you are in right now), and other areas of our website. Please also check our YouTube channel here. Maybe 95% of all the technical

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Definition of a Software “Bug”

By |2021-08-19T07:39:10-05:00August 11th, 2021|

Introduction A software defect (bug) is an error or flaw or condition where the program is not doing what it was designed to do. A bug does not include a difference of opinion or the absence of a feature or capability. Examples A bug might be an error screen. In Total Office Manager this is

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Aptora’s Software Feature Request System

By |2021-07-30T11:29:53-05:00October 1st, 2020|

Introduction Aptora’s Feature Request system allows our users to author, comment, and vote on software ideas. It is a great way to make sure your opinions are heard. It is also a great way to make sure that your ideas are documented and organized so that Aptora can give your answers on your requests. General

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What Makes a Great Feature Request

By |2021-07-30T11:30:49-05:00July 23rd, 2020|

We Want Your Great Software Ideas So you have a great idea on how to improve our software. Well, we'd like to hear about it. We don't want to dampen your enthusiasm, but before you send us your idea, there are a few things that we would like to tell you with regard to what

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Database Configuration, Maintenance, and Backups

By |2021-07-23T08:30:12-05:00July 3rd, 2020|

Introduction Your Total Office Manager (and related software such as Aptora Mobile II) company information is stored in a Microsoft(r) SQL Server(r) file. That file needs regular maintenance and backups. Improper database maintenance is the leading cause of slow software performance and stability problems. This article is meant for IT professionals familiar with MS SQL

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How Subtotals and Group Item Totals Work

By |2021-08-01T20:23:52-05:00March 18th, 2020|

Introduction There is a lot of confusion with Group items and that group item’s total amount line. There are Group items and there are Subtotal items. These work differently by design. Group items have a line at the bottom of that group. That line is a total for that group item and that group item

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How to Setup for GPS Tracking on the Schedule Board

By |2021-08-01T20:09:19-05:00March 4th, 2020|

Introduction This document will explain how to activate and set up the mapping system so you can: Show the location of your schedule board activities such as work order and appointments Display the location of the mobile device employees are carrying Display the location of vehicles using Verizon Fleetmatics® Display the location of vehicles using

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Important Information Regarding Internet Security (SSL and TSL)

By |2021-08-01T20:17:19-05:00February 28th, 2020|

This article only pertains to owners of Aptora Mobile II that do their own hosting of the software (on-premises). If you are an Aptora Hosted client, you do not need to worry about any of this. We take care of all of this for you. Mobile SSL Certification Aptora Mobile II® requires SSL protection. In

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GPS Data Returned by Aptora Software

By |2021-08-01T20:23:11-05:00January 26th, 2020|

Aptora Mobile II and Aptora GEO Time Tracker return GPS coordinates known as Decimal Degrees. Our software may also collect GPS information from third-party software such as Verizon's GPS tracking systems. What Are Decimal Degrees? Decimal degrees (DD) express latitude and longitude geographic coordinates as decimal fractions and are used in many geographic information systems (GIS), web mapping applications such as OpenStreetMap, and GPS devices. Decimal degrees are an alternative

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Important Notes About Time Zones – Hosted Clients

By |2021-08-02T08:34:07-05:00March 27th, 2019|

For Hosted Clients Only Our hosted servers are physically located within the central time zone. For those of you who are located outside that time zone, a very limited number of features can be off by one or more hours. This includes your Aptora Mobile II timesheet entries, the Total Office Manager work order Now

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Aptora delivers a true All-In-One services software solution including CRM, accounting, payroll, inventory, vendors, sales, marketing, dispatch, flat rate pricing, and more. NO 3rd party plugins or integrations required. Created by contractors for contractors, we know what it takes to grow your services-based businesses.

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