Why can’t our technicians add new items in the field?

By |2021-07-08T16:06:08-05:00May 19th, 2021|

Do you want your technicians to be able to add an item from scratch? Would you have them deciding what item type to add and have them selecting from your chart of accounts? This could create accounting problems. And once an item type has been selected, it cannot be change. If no, we have a

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When is live support available and how long does it take to get a response?

By |2021-07-08T16:06:09-05:00February 28th, 2021|

Support Hours Our technical support department takes incoming phone calls Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 4:30 PM CST. Our support agents are actually working from at least 8AM to 5:00PM and beyond. Our goal is to catch up on all phone calls, email, and forum support questions

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Changing the file storage path to a location outside of the installed machine

By |2021-07-09T11:34:11-05:00October 16th, 2020|

Q: Why do I get an denied access error when changing the mobile file storage path to a location outside of the installed machine?   A: Aptora Mobile II, through the mobile configuration utility, allows for selection of the file storage location for files created or stored through the mobile application.  The default location is

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How User Licensing Works in Aptora Software

By |2021-07-08T16:06:10-05:00August 29th, 2018|

Per the EULA (End User License Agreement), Total Office Manager, Aptora Mobile II, and related software, all use concurrent licensing. The maximum number of simultaneous users (users accessing your company file at the same time) is determined by how many user licenses your company owns. A server does not count as a user if no

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Aptora delivers a true All-In-One services software solution including CRM, accounting, payroll, inventory, vendors, sales, marketing, dispatch, flat rate pricing, and more. NO 3rd party plugins or integrations required. Created by contractors for contractors, we know what it takes to grow your services-based businesses.

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