All-In-One Field Service Management Software by Aptora –

Total Office Manager

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Email Addresses for Sending Text Messages

Introduction In Total Office Manager, you can send text message alerts to mobile devices by email using email-to-SMS addresses.  An email-to-SMS address typically consists of a 10-digit mobile phone number and the mobile carrier’s domain name, in the following format: 1234567890@carrierdomainname.com.  When you send an “email” to these addresses, they arrive as plain text messages.

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Job Costing Steps Explained (detailed overview)


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Job Costing Basics in Total Office Manager This help topic explains how to perform job costing using in the Total Office Manager software program. This article assumes that you understand the basics of job costing. To learn more about the overall concept of job costing, please read our article titled: Job Costing Concepts Explained (an

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Barter Exchange Transactions

How to Manage Barter Exchange Transactions These instructions cover how to use barter exchanges within Total Office Manager.  The most common scenario is an even exchange of goods/services at one time and more rare scenarios in which goods/services are fulfilled by one party at the time of exchange, but the other party makes full repayment by

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Caller ID – Troubleshooting

Introduction This help topic covers trouble-shooting your Caller Identifier hardware. This is an optional device that connects to your telephone system. This hardware works in conjunction with our Caller ID Server. Please note, at this time, the Caller ID functionality exists for our on premise customers only. Warning This is an advanced topic designed for

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Sales Commission Tracking

Introduction to Sales Commission Methods Sales and Invoices include a Sales Commission Tracking form where employees are selected to receive a commission. Commissions are calculated by selecting employees on Sales/Invoices and using pre-defined calculation methods. When processing payroll, these employees and their commissions are selected and may be edited or changed prior to the creation

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