Software Setup & Installation

Hosted Troubleshooting FAQs

Q: Why do I keep getting disconnected from the hosted platform? A: The hosted connection is reliant on a steady internet connection being present.  If there is any disruption to the connection, your computer may disconnect you from the remote connection.  Here is a quick list of things to check if you are continually getting …

Hosted Troubleshooting FAQs Read More »

ActiveX Message When Sending Email

Q: When trying to send email from Total Office Manager, we keep getting and “ActiveX cannot send email” message. Email is configured as a 32-bit mail client and error still appears. A: We have isolated this behavior to machines installing Total Office Manager and .NET Framework 4.8 (or higher) was the only version installed.  To …

ActiveX Message When Sending Email Read More »

Changing the File Storage Path to a Location Outside of the Installed Machine

Q: Why do I get an denied access error when changing the mobile file storage path to a location outside of the installed machine?   A: Aptora Mobile II, through the mobile configuration utility, allows for selection of the file storage location for files created or stored through the mobile application.  The default location is …

Changing the File Storage Path to a Location Outside of the Installed Machine Read More »

Request a personalized demo.

By entering your information above and clicking the “Agree and Get Started” button, you agree to our Terms of Use and Privacy Policy that we may contact you, by SMS, at the phone number and email address you provide in this form in accordance with our Terms of Use. Promotion Terms & Conditions apply.

Request a personalized demo.

By entering your information above and clicking the “Agree and Get Started” button, you agree to our Terms of Use and Privacy Policy that we may contact you, by SMS, at the phone number and email address you provide in this form in accordance with our Terms of Use. Promotion Terms & Conditions apply.