All-In-One Field Service Management Software by Aptora –

Accounting

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Aptora Automated Recurring Billing

Aptora Automated Recurring Billing

Aptora’s payment gateway, authorize.net, is capable of automatically charging your customers for you. When utilizing it, you must also let Total Office Manager know that these payments are going into your bank account so that your books are correct within Total Office Manager. You can do this utilizing memorized transactions within Total Office Manager. This is useful for alarm companies that charge monthly, but it’s also useful for other industries such as HVAC, Lawn Care, Pest Control, and more that charge monthly for their service agreement contracts.

I started with an estimate. I created an alarm monthly line item and it is set for $50/month. I plan on turning this estimate into a sale, so I set the estimate status to awarded, to flag it as such.

I used the prior estimate to generate a  “sale”, not an invoice, by right-clicking the estimate, and choosing “sale”. It then pulled the line item from the estimate and put it into the above sale form. A sale means we will receive the money right away without having to log in to the Total Office Manager system to then choose “receive payment” or “batch e-pay” as you do with an invoice or a memorized invoice. Invoices are typically used when you plan on receiving the money at a later date. Like a net 30-day invoice pay me within 30 days. To be clear, since I plan on having authorize.net charge the customer for me, without me having to do anything, I want these to be “sales” not “invoices”.

Above, when generating the memorized sale, I set the reminder to “automatically enter”. It’s important to do this step. I checked the top as completed because I wanted to show you, that it populates a date completed record. This is useful for situations, where a customer might pay early for some reason, so even if they were supposed to pay on 5/1/23, but paid today on 4/20/23, I would see it as such, especially useful if your policy is that they pay for the first month upfront or maybe even pay for the last month upfront as well.

This is the memorized transaction master list. It can be used to show the alarm monthly’s for every customer I have in the database. There could be hundreds if not thousands of records here I can view showing me all the customers we charge on a periodic basis. When I double-click the record, it opens the memorized transaction again so that I can always edit it in the future if need be.

On the first of the month, or whenever I am able, I can go into Total Office Manager, and click the add deposits button, and I will receive an alert, saying I have undeposited funds to verify as accurate. It suggests clicking the payments tab, so I do that and show it in the next screenshot.

On any date after May 1st, this is going to show up as an undeposited fund. It’s money we have already received in our bank account, I want to let Total Office Manager know,
that it’s correct. When I do the check box, I’m letting it know its correct.

The above is an example of what you might see on the Authorize.net web portal and how you verify the money was paid per customer. They can also email you an Excel report on a scheduled basis for you to look over too. You also get a second excel report showing you any credit cards that were declined. You would want this open on your second monitor and you would verify that there is indeed a 5/1/2023 for Jonathan’s Coffee Shop.

(to better view this image, right-click it, and click open in a new window) Keep in mind, the history is all still there for the estimate I generated earlier, so for instance, when in the customer’s history screen, I can see in their estimate tab, that the estimate there was set as rewarded. If I were to view their sales tab, I would see the sale I just created too.

(to better view this image, right-click it, and click open in a new window)  When 5/1/2023 occurs, notice how the $50 sale is there in the customer history screen. Another $50 sale should show up every month without you having to do anything else within Total Office Manager.

(to better view this image, right-click it, and click open in a new window) Also, please keep in mind that you can now view the history of the item, to see every sale, estimate, etc. that has occurred for this item. You can filter by quarter, last year, this year, etc. as well to view how successful you are selling this item this year vs last year. Are we growing this side of the business or are we shrinking?

Automated Recurring Billing
https://www.youtube.com/watch?v=A1lbPAH2MhM

Authorize.net – Automated Recurring Billing, Part 1
https://youtu.be/5QepP3fsIC8

Authorize.net – Automated Recurring Billing, Part 2
https://youtu.be/wq1-hVQZoJs

Flexible Automatic Payment Options
https://www.authorize.net/en-anz/resources/our-features/recurring-payments.html

– Jonathan Fayard

Chart of Accounts Numbering Convention

How to Number Your Chart of Accounts

A standard chart of accounts (or COA) is organized according to a numerical system. The Chart of Accounts numbering convention states that each major category will begin with a certain number, and then the sub-categories within that major category will all begin with the same number.

If assets are classified by numbers starting with the digit 1, then cash accounts might be labeled 101, accounts receivable might be labeled 105, inventory might be labeled 112, and so on. Whereas, if liabilities accounts are classified by numbers starting with the digit 2, then accounts payable might be labeled 201, short-term debt might be labeled 202, and so on.

Chart of Accounts – Numbering Convention Example

Starting # Account Type* Comments
1000 Bank
1100 Accounts Receivable
1200 Other Current Asset This would contain your Inventory account
1300 Fixed Asset
1400 Other Asset
2000 Accounts Payable
2100 Credit Card
2200 Other Current Liability
2300 Long Term Liability
2500 Equity
4000 Income
5000 Cost of Goods Sold
6000 Expense AKA: Overhead. Contains fixed and variable.
9000 Other Income
9500 Other Expense

Tips

  • These are the fifteen different account types found in Total Office Manager. Within each type, you would enter your own specific account. An example would be “Rent” or “Utilities”.
Chart of Account Types
Chart of Account Types
  • When entering your accounts, please be sure to separate each account by at least ten numbers (such as 1010, 1020, 1030, etc).

Related Content

Chart of Accounts – Overview

Preferences – Chart of Accounts

 

AR Aging Report Not Matching Balance Sheet

Top Reasons Your AR Aging Report Does Not Match Your Balance Sheet

There are several reasons the AR Aging report is not matching the Balance Sheet. Generally, it is a date timing issue. The Balance Sheet strictly looks at the transaction date while the AR Aging reports look at the transaction debit date, the transaction credit date, and the date the credit was applied to the debit transaction.

Here are the most common reasons the AR Aging Report does not match your Balance Sheet Report.

  1. The AR Aging reports were not run with the same date parameters as the Balance Sheet.
  2. Transactions affecting Accounts Receivable are out of balance in the General Journal.
  3. Transactions affecting Accounts Receivable are missing from the General Journal.
  4. Credit application dates are not in sync with General Journal transaction dates.
  5. Accounts Receivable account is improperly being used in Invoice Item setup.
  6. Accounts Receivable account is improperly selected on transactions.

AR Aging Not Matching Balance Sheet – Report Date Verification

When running the Balance Sheet and A/R Aging reports, please verify the dates on the two reports are the same. If you find the report dates to be different, re-run the reports with the same date parameters.

Out of Balance Transactions

Occasionally a transaction may become out of balance if it was not properly saved to the General Journal.  Many factors can contribute to this behavior.  There may have been a network disconnect in the middle of the save procedure, incomplete data, a power surge, etc.  Total Office Manager has built in utilities to scan for these types of transactions.  The Database Checkup utility is located under Tools | Utilities | Database Checkup.  Run the scan for Out of Balance Transactions.

AR Aging Report Not Matching Balance Sheet Check
Checking the AR Aging Report

Locate any Invoices, Credits, or Payments and double click to open.  Once in the transaction, right click and choose the option Find In GJ.  A review of the General Journal entry may indicate why this transaction is out of balance.  Typically, typing a space on the Internal Memo and resaving the transaction will update the General Journal entry.  Once you have reviewed and resaved all located out of balance transactions, rerun the scan again to validate you have in fact corrected these entries.

Missing GJ Entries

For the same reasons as the out of balance scan, entries may also be missing from the General Journal.  Running the scan for Missing GJ Entries will locate any records that are missing from the General Journal that impact accounting.

Locate any Invoices, Credits, or Payments and double click to open.  Review each transaction and resave by typing a space on the Internal Memo to input into the General Journal.  Once you have reviewed and resaved all located missing entries, rerun the scan again to validate you have in fact corrected these entries.

Incorrect Payment Applications

Many times the number one culprit of the reports not matching is improper payment application dates.  There are many ways to review these entries.  Review the A/R Payment Applications Review CDV will help to identify where payment application dates may cause discrepancies between the reports.  Custom Data Views (CDV) are located under Reports | Custom Data Views.  To access this Custom Data View, please navigate to Reports | Custom Data Views.  Under the Data Views menu, select A/R Payment Applications Review.  If you do not see A/R Payment Applications Review listed, please select Download/Update Views.  Check the box next to A/R Payment Applications Review and click the Update Selected Views button.  Once confirmation of download has been displayed, close the Custom Data View Download form and choose A/R Payment Applications Review from the Data Views menu.

Custom Report for A/R Aging Report Not Matching Balance Sheet
Custom Data View for Fixing the A/R Aging Report Not Matching Balance Sheet

When reviewing the transactions in the list, compare the Debit Date and Credit Date against the Date Applied.  The Date Applied is to be the greater of the Debit and Credit dates.  If you find a Date Applied that is incorrect, double click on the entry to open the Customer:Job record.  Right click within the Customer:Job and choose the History option. Locate the Invoice or Sale on Sales tab, right click, and choose the option Adjust.  Check the box next to the credit transaction and click the Delete and Close button.

Click on the Payments tab, right click and choose New. Locate the debit transaction and click on the line entry.  There is no need to check the box.  Click the Set Credit button in the lower left corner of the payments form. Ensure the Date Applied is the greater of the two dates.  Click Save & Close on the credits form.  Close out of the payment form.  There is no need to save the payment.  The credit application is saved when the credits form is saved and closed.

Item Account Setup

If Smart Account Selection Filtering turned off, it is possible to select an inappropriate account when setting up items. This could also lead to A/R Agint to not match the Balance Sheet

Open your Invoice Item List. Be sure that you have the Income Acct, COGS Acct, and the Asset Acct columns included in your list view.

Go through your list of items to be sure that the correct chart of account has been selected. You should only see “Income” type of accounts in the Income Acct column. You should only see Cost of Goods Sold accounts in the COGS Acct column. Don’t just rely on the name to indicate the COA type. If you are not sure, look at your Chart of Accounts list to double check names against COA types.

You may also review the Invoice Item Setup in the Custom Data Viewer.

Invoice Item Setup - Locate AR Aging Report Information
Locate AR Aging Report Information with the Custom Data Viewer

Improper Account Usage

We have commonly seen Accounts Receivable selected as the Discount Account on payment entries.  We have commonly seen Bad Debt setup using an Accounts Receivable chart of account. Neither should be setup this way.

When using an Accounts Receivable type as type as a discount, no customer is associated with this record.  Typically discount transactions affect an expense account type.  Total Office Manager no longer allows for the selection of an Accounts Receivable account in the discount account selection on a payment. If the intent was to move the balance to a bad debt receivable account, it is customary to create an invoice item for bad debt which is tied to an expense account and use this item as outlined in the Help Topic: Bad Debt – Dealing with Collection Agencies.

Is it also possible that, at one time, certain items could have had an incorrect COA and have since been corrected. If the user did not click “Yes” to the “Update Historical” option, old transactions using these items would still be causing problems. Currently, there is no easy way to locate transactions that may have been created using items with an incorrect Chart of Account selection. If you believe that this may describe your problem, please contact technical support for more information.

A/R Aging Not Matching Balance Sheet – Additional Troubleshooting

If all the above have been reviewed, verified, and corrected, the next step would be to compare the A/R Aging customer balances to the Balance Sheet customer balances.  The Register Accounts Receivable CDV can assist in summing the customer entries in the General Journal and allow for easier comparison to the AR Aging reports. Locate the Customer:Jobs that are different from one report to the next.  Determine why the source of the discrepancy and correct as outlined in the Incorrect Payment Applications section.

This is an easy fix; however it is a very time consuming fix.  Other than taking the time to analyze the records as outlined above, there is no “easy” button to correct this.  Please remember that patience is a virtue and patience is the key.

Please note: The same steps would be taken for Accounts Payable if the amounts on the AP Aging Report did not match the Executive Summary or the Balance Sheet.  You would just need to replace AR forms and functions with AP forms and functions and continue to follow the steps as outlined.

Accounting Review

If you are unable to locate the differences, or would like assistance in troubleshooting the reports and balances, our Accounting Review service may be the way to go. Many times we are asked, “But isn’t that why we have a support plan?”  Our technical support is more for the software functionality than for dissecting the numbers.  When there is question with where a number is coming from and it requires digging through financials that we are not familiar with, we do refer to the Accounting Review service for two reasons:

  1. Our Accounting Review team is very thorough.  Not only do they look for data anomalies, they document discrepancies, offer resolutions, explain a particular process or procedure that will prevent the reason for the accounting review referral.
  2. Our Accounting Review team validates that the software is functioning as the software is intended to where accounting aspects are concerned.  If a bug is determined to be the cause of the issue, they fully acknowledge as such and you do receive a credit of $150.00 per bug determined to be applied towards to review fees.

If you are interested in our Accounting Review service, please contact our Help Desk via phone (913-322-4666) or by email (helpdesk@aptora.com) for further direction.

Related Content to AR Aging Report

A/R Aging Detail Report

A/R Aging Summary Report

How to Install and Use Contractor Compass Dashboards

Contractor Compass Introduction

Contractor Compass is a set of dashboards designed to offer business owners unparalleled insight into their business. These super dashboards are powered by EGIA Contractor University. By that, we mean they closely follow the recommendations and best practices taught by the teaching faculty at EGIA. That faculty includes Aptora’s president, James R. Leichter.

Please see our KB article titled Preparing Total Office Manager for Contractor Compass™.

System Compatibility

Currently, Contractor Compass is compatible as Windows Application only. At this time, it is not compatible with Apple (iOS) platform. Aptora recommends utilizing a work around by remoting into a computer that is running a Windows operating system or running a dual operating system on your Apple machine.

Minimum Microsoft Excel Versions Required

You must be using Excel 365 or Excel 2021 (32-bit or 64-bit). We use the FILTER function in many of our workbooks. The FILTER function is only available in Excel for Microsoft 365 and Excel 2021. In Excel 2019, Excel 2016 and earlier versions, it is not supported.

How the System Works

The system mainly consists of a desktop app and Microsoft Excel files. The Excel file is used to display your dashboard information. We have built two dashboards and there will be more to come. These will be offered for a nominal fee.

The Excel files are macro enabled and use the “.xlsm” file extension. They contain VBA source code that is used to securely connect to your Total Office Manager database. Once connected, the Excel file runs database queries called Views and Stored Procedures. These queries consume large amounts of information and place the data in a set of workbooks. This data is further processed using the power of Excel and fed into worksheets that are designed for presentation.

Why We Use Microsoft Excel

100% customization. Power software users demand extreme flexibility. They are always telling us they would like to see something different, and few people ever ask for the same thing. We built this system in MS Excel so that users could create nearly anything they wanted. MS Excel is the most popular spreadsheet software in the world. It is easy to learn and there is a lot of support for it.

Microsoft Excel along with Total Office Manager’s Microsoft SQL Server database, offer you complete and total access to your data and give you an almost unlimited opportunity to create any report imaginable.

Requirements

You will need to have Contractor Compass® and Microsoft Excel® version 2019 or 365 installed and fully updated. You will need to have an active support plan for Total Office Manager. You do not need to have Total Office Manager installed on the same computer. You ill need your original Total Office Manager serial number to install Contractor Compass. That can be found on your original invoice and the About box in Total Office Manager.

Security and Permissions

You must have a user name and password. You will use the same one that you use for Total Office Manager. You will need to have permission to launch the Contractor Compass.

In Total Office Manager, go to User List/Security form > double click on a user name > click Next > navigate to the Reports section. You should see an option called Company Dashboard. Click the box to select it. This gives the user permission to use the Contractor Compass Launcher app and therefor open any dashboard.

Installing the Dashboard Software

The following applies to both on-premises and hosted (cloud) users.

When you invest in this dashboard software system, you will immediately receive an email with a download link. The download is a zip file. That link will be live for thirty days, so you have plenty of time to download it.

Unzip the file called Contractor-Compass-Installer.zip, to a location of your choice and run the ContractorCompass.msi to install the software. The install is easy. You will basically need to click a few Next buttons and you should be finished. Please keep all the default settings, unless you have a good reason to change them.

Launching the Software

Double click on the Contractor Compass icon or search for the application using the Windows Search feature. If you do not see the icon, you can double click on the program file located at: “C:\Program Files (x86)\Aptora\Contractor Compass\ContractorCompassDashboardLauncher.exe”

Required Settings

The first time you run the app, you will be taken to the Settings page and asked to configure the program.

  1. If Aptora hosts your software, please check the Is Hosted box. Otherwise, leave this unchecked.
    • Only if Hosted: From the Host Name list, select a Host Name. You should only see one choice.
    • Only if Hosted: Enter an Instance Name. The support department can provide you with this information.
    • Only if Hosted: Enter a Port Number. The support department can provide you with this information.
  2. Enter a Serial Number. This is the same serial number that you use for Total Office Manager. You can get this by opening the About box in Total Office Manager. Is is also on your Total Office Manager invoice.
  3. Select a Server. This is the same server you would have selected using your Total Office Manager software program. See Configuration Tips below, for more information.
  4. Select the Database (aka: Company File) you wish to connect to. If hosted, you will need to enter the name of the database you wish to connect to. Example: ABC Service Company
  5. The Company Dashboard Path and Custom Dashboard Path should default to the correct locations. You should not have to change these settings.
  6. Click the Submit button.

Configuration Tips

  • If you need to know more about your server and database, open Total Office Manager, click File > Company File Information > click the File Properties tab.
  • For all on premise installations, please enter your Total Office Manager found under Help | About.

Software File Locations

This information is FYI for technical users. Most users will not need to know this.

  1. The software program files are installed here by default: C:\Program Files (x86)\Aptora\Contractor Compass
  2. The data files are installed here by default: C:\ProgramData\Aptora\CCompass
  3. The Excel dashboard files are located here by default: C:\ProgramData\Aptora\CCompass\Dashboards
  4. Your custom Excel dashboard files should be placed here: C:\ProgramData\Aptora\CCompass\CustomDb

Launching the Dashboards

  1. Click the View Dashboards button to see a list of available dashboards.
  2. Double-click the dashboard of your choice. Excel will open and the data will start loading into the Workbook.

Important Notes

  • There may be a delay between your click and a progress bar opening, indicating that Excel is loading data. This delay can take several minutes, depending on how much data Excel is trying to load. If you accidently open two or more Excel files, you can just close them.
  • You see a warning from Microsoft Windows or Excel that you are opening a potentially unsafe file. Please click Ok or Continue. We have no way of preventing this warning. See Tips below, for more information.
  • Microsoft Outlook Conflict: It may not be possible to open MS Outlook when you are loading a dashboard. We are looking into this issue.

Understanding the Dashboard Information

We have added a large number of comments in the Excel files. Hover over the arrow as shown to see them. Check for a Tips or Preferences tab for other helpful information.

Fixing Wrong or Incomplete Information

Many users will notice problems related to inaccurate, incomplete, or missing data. It is essential that you are using Total Office Manager to its fullest extent otherwise you will not be able to get the most out of this system.

Unclassified Information

Unclassified means that no Department was selected on the Customer:Job. Unclassified is used in other places too, to indicate that some information was not selected.

Please read the following KB article and follow the steps very carefully. Preparing Total Office Manager for Contractor Compass™. Please see Related Topics below.

Customizing Your Dashboards

Start with a copy of an existing dashboard. Build your own files and place them in the custom file location. Your custom Excel dashboard files should be located here: C:\ProgramData\Aptora\CCompass\CustomDb

You must be comfortable with Microsoft Excel to make modifications or to build your own dashboards. You may also need to be familiar with VBA (Visual Basic for Applications). This is a type of source code and it is used extensively in our system. We have added robust comments in the source code to help developers.

Limited Support

Aptora Support agents will not be able to help you modify, alter, create, or fix custom dashboards or Excel files. They will not be able to help you understand or interpret the data presented in a dashboard. They cannot offer advice on what the various values should be other than direct you to existing documentation.

Aptora can refer you to trainers and or business consultants that you could hire to assist you.

Updating Contractor Compass

Click the Information icon or click the About button. You will be able to quickly see if there is an update available by looking for the Update Available label. Click the Check for Update to download and install it.

Caution: The update will overwrite the Excel files located in the Dashboards folder. If you modify a dashboard, you should make copies and use the copy for your own custom dashboard.

Tips

  1. The Excel files must be launched (opened) from the Contractor Compass Launcher to load Total Office Manager data. The Contractor Compass Launcher uses a secure user name and password that it passes to the database before it can make a connection. You can open the Excel dash board files with Excel, but it will not load any information.
  2. When you close Excel, you will be asked if you wish to save any changes, even when you did not really make any. The changes were related to the data being loaded. Saving allows you to open the Excel file directly from Excel and view the data that has been saved. If you made changes to formatting, you may wish to save those but be sure to make copies and use the copy for your own custom dashboard.
  3. You see a warning from Microsoft Windows or Excel that you are opening a potentially unsafe file. This is because we are running macros and VBA code. Please see the KB article called Change Macro Security Settings in Excel.
  4. If you see a red bar at the top of the Excel file, your computer security settings may be blocking the the file from running macros.  This is a default setting when a file is downloaded from the internet.  To unblock, you will need to edit the file properties and Unblock it.  For more information on unblocking an Excel file, please review the article Macros from the internet will be blocked by default in Office.

Related Content

Preparing Total Office Manager for Contractor Compass™

 

Employee Efficiency CDV

Introduction to the Employee Efficiency CDV

Employee Efficiency CDV (Custom Data View) is a report that lists invoices, sales, and credits with the assigned work orders and labor hours associated.  This CDV also contains columns to show efficiency of the time estimated from the work orders to the hours the technician worked to the time billed on invoices. The report has “drill down” capability to open the transaction record.

Form Access

  1. From the main menu, click Reports | Custom Data Views
Custom Data View File Path
Custom Data View File Path

Update Your CDVs

Please be sure to update your CDVs. Go to the Custom Data Viewer menu (top left). Click Check for Updates.

Open the Employee Efficiency CDV

Then, in the Custom Data Viewer, click Data Views | Employee Efficiency

Custom Data Viewer - Employee Efficiency
Custom Data Viewer – Employee Efficiency

Columns and Data Definitions – Employee Efficiency CDV

Columns and data for the Employee Efficiency Custom Data View are outlined below:

Employee Efficiency CDV
Custom Data View – Employee Efficiency
Column Name Form Field Notes
WO Technician Work Order : General Tab Assigned To
Tran No Invoice/Sale/Credit/Estimate Number
Tran Date Invoice/Sale/Credit/Estimate Date
Tran Type Invoice/Sale/Credit/Estimate Type located in Title Bar
WO Minutes Work Order : General Tab Duration If the work order is a multiday, the minutes are the Duration for the employee where the work order is assigned to the transaction.
WO Hours Work Order : General Tab Calculated Field WO Minutes divided by 60
TS Minutes Timesheets Calculated Field Sum of hours times 60 for technician where the work order is assigned on timesheet entries and the work order is assigned to the transaction
TS Hours Timesheets Calculated Field Sum of hours for technician where the work order is assigned on timesheet entries and the work order is assigned to the transaction
Billed Minutes Invoice/Sale/Credit Calculated Field Sum of transaction labor minutes for all items that are service items marked as Used for Labor Only Note: Labor Minutes is an item preference which must be enabled and labor minutes allocated to the invoice items.
Billed Hours Invoice/Sale/Credit Sum of transaction labor minutes divided by 60 for all items that are service items marked as Used for Labor Only Note: Labor Minutes is an item preference which must be enabled and labor minutes allocated to the invoice items.
Total TS Hours Timesheets Calculated Field Sum of hours for the transaction where the work order is assigned on timesheet entries and the work order is assigned to the transaction
Total TS Minutes Timesheets Calculated Field Sum of hours times 60 for the transaction where the work order is assigned on timesheet entries and the work order is assigned to the transaction
% of Hrs Timesheets Calculated Field Percentage of hours for technician divided by the total hours for the transaction where the work order is assigned on timesheet entries and the work order is assigned to the transaction
WO Minutes Difference Work Order/Transaction Calculated Field Difference of WO Minutes minus TS Minutes
WO Hours Difference Work Order/Transaction Calculated Field Difference of WO Hours minus TS Hours
Billed Minutes Difference Timesheets/Transaction Calculated Field Difference of Billed Minutes minus TS Minutes
Billed Hours Difference Timesheets/Transaction Calculated Field Difference of Billed Hours minus TS Hours
Emp % Mins Billed Timesheets/Transaction Calculated Field Percentage of % of Hrs times Billed Minutes
Emp % Hrs Billed Timesheets/Transaction Calculated Field Percentage of % of Hrs times Billed Hours
Billed Efficency % Work Order/Transaction Calculated Field Results of % of Hrs times Billed Minutes divided by TS Minutes
Worked Efficency % Work Order/Transaction Calculated Field Results of % of Hrs times TS Minutes divided by WO Minutes
Hours Match? Timesheets/Transaction Calculated Field Comparison of WO Minutes and TS Minutes
Full Name Work Order : General Tab Associated Assigned To Employee
Employee Alias Work Order : General Tab Associated Assigned To Employee
First Name Work Order : General Tab Associated Assigned To Employee
Middle Initial Work Order : General Tab Associated Assigned To Employee
Last Name Work Order : General Tab Associated Assigned To Employee
Employee Number Work Order : General Tab Associated Assigned To Employee Number
Tran Subtotal Invoice/Sale/Credit/Estimate Subtotal
Tran Tax Invoice/Sale/Credit/Estimate Tax Total
Tran Total Invoice/Sale/Credit/Estimate Total
% of Total Timesheets/Transaction Calculated Field Results of % of Hrs times Tran Total
TranBalance Invoice/Sale/Credit/Estimate Amount Due
Discounts Invoice/Sale/Credit/Estimate Calculated Field Sum of all discount type line items within the transaction
Total + Discounts Invoice/Sale/Credit/Estimate Calculated Field Difference of Tran Total minus Discounts
% of Total w Discounts Timesheets/Transaction Calculated Field Results of % of Hrs times Total + Discounts
Tran Cost Invoice/Sale/Credit/Estimate Calculated Field Sum of transaction cost for all items that are not service items marked as Used for Labor Only.
Labor Cost Invoice/Sale/Credit/Estimate Calculated Field Sum of timesheet hours times hourly rate where the Work Order is assigned to the Timesheet for the technician.  These rates may be reviewed in the Job Costing Time Sheet Details CDV.
Labor Liab Invoice/Sale/Credit/Estimate Calculated Field Sum of timesheet hours times current rate plus hours times current liability where the Work Order is assigned to the Timesheet for the technician.  These rates may be reviewed in the Job Costing Time Sheet Details CDV.
Total Labor Invoice/Sale/Credit/Estimate Calculated Field Sum of Labor Cost plus Labor Liability
Labor Burden Invoice/Sale/Credit/Estimate Calculated Field Value set under Edit | Preferences | Customer:Jobs | Company Preferences | Apply Labor Burden to Job Costing
Total Labor Burden Invoice/Sale/Credit/Estimate Calculated Field Sum of Labor Cost plus Labor Liability plus Labor Burden times Total Labor
% of Total Cost Timesheets/Transaction Calculated Field Results of % of Hrs times Tran Cost
Total Cost w Labor Invoice/Sale/Credit/Estimate Calculated Field Sum of % of Total Cost plus Total Labor Burden
GP $ Invoice/Sale/Credit/Estimate Calculated Field Difference of % of Total w Discounts minus Total Cost w Labor
GP % Invoice/Sale/Credit/Estimate Calculated Field Results of Total Cost w Discounts divided by % of Total w Discounts
Cust:Job Name Invoice/Sale/Credit/Estimate Customer:Job Name
Cust:Job Display Name Invoice/Sale/Credit/Estimate Customer:Job Full Name
Sales Rep Invoice/Sale/Credit/Estimate Tran Sales Rep
Sales Rep Alias Invoice/Sale/Credit/Estimate Associated Customer:Job Sales Rep Alias
Sales Rep First Name Invoice/Sale/Credit/Estimate Associated Customer:Job Sales Rep First Name
Sales Rep Last Name Invoice/Sale/Credit/Estimate Associated Customer:Job Sales Rep Last Name
Tran Department Display Invoice/Sale/Credit/Estimate Tran Header Dept Full Name
Tran Department Name Invoice/Sale/Credit/Estimate Tran Header Dept Name
Tran Department Alias Invoice/Sale/Credit/Estimate Tran Header Dept Alias
Tran User Created Invoice/Sale/Credit/Estimate Transaction Security Label
Tran Date Created Invoice/Sale/Credit/Estimate Transaction Security Label
Tran User Revised Invoice/Sale/Credit/Estimate Transaction Security Label
Tran Date Revised Invoice/Sale/Credit/Estimate Transaction Security Label
Bill To Address Invoice/Sale/Credit/Estimate Bill To Address
Bill To Address2 Invoice/Sale/Credit/Estimate Bill To Address2
Bill To City/State/Zip Invoice/Sale/Credit/Estimate Bill To City, State, Zip
Bill To County Invoice/Sale/Credit/Estimate Bill To County
Bill To Country Invoice/Sale/Credit/Estimate Bill To Country
Bill To Subdivision Invoice/Sale/Credit/Estimate Bill To Subdivision
Work Address Invoice/Sale/Credit/Estimate Work Address
Work Address2 Invoice/Sale/Credit/Estimate Work Address2
Work City/State/Zip Invoice/Sale/Credit/Estimate Work City, State, Zip
Work County Invoice/Sale/Credit/Estimate Work County
Work Country Invoice/Sale/Credit/Estimate Work Country
Work Subdivision Invoice/Sale/Credit/Estimate Work Subdivision
TranID Invoice/Sale/Credit/Estimate Table ID of Transaction
EmployeeID Employee Table ID of Employee
CustID Customer:Job Table ID of Customer:Job
Generated Date Custom Data Viewer **** Date the CDV data was generated
Generated Time Custom Data Viewer **** Time the CDV data was generated

Related Content

Invoice/Sale/Credit/Estimate List CDV

Inventory By Warehouse Bins CDV

PO Reimbursables CDV

Type: Custom Data View

Reports Included: No

Description: List of purchase order items with a customer selected on the line entries and associated purchasing and invoicing transactions. This CDV is good for making sure the items you have purchased for a specific job have been received and subsequently invoiced.  The use of the reimbursables feature on invoices is required to show the invoiced transactions.

Drill Down: Yes, opens purchase order.

Columns and data for the PO Reimbursables Custom Data View are outlined below:

 

Column Name Form Field Notes
Item Name Purchase Order Line Item Name
PO Item Qty Purchase Order Line Item Qty
PO Item Cost Purchase Order Line Item Rate
PO Item Amount Purchase Order Line Item Amount
Item Manufacturer Item Equipment Manufacturer
Item Equip Type Item Equipment Type
Item Type Item Type
PO Vendor Name Purchase Order Vendor
PO Number Purchase Order Number
PO Date Purchase Order Date
PO Expected Date Purchase Order Expected Date
PO Memo Purchase Order Memo
PO Closed? Purchase Order Header Closed
PO Vendor Address Purchase Order Vendor Address
PO Vendor Address2 Purchase Order Vendor Address 2
PO Vendor City/State/Zip Purchase Order Vendor City, State, Zip
PO Ship To Name Purchase Order Ship To Name
PO Ship To Address Purchase Order Ship To Address
PO Ship To Address2 Purchase Order Ship To Address
PO Ship To City/State/Zip Purchase Order Ship To City, State, Zip
Customer:Job Name Purchase Order Line Item Customer:Job Name
Customer:Job Display Purchase Order Line Item Customer:Job Full Name
PO Item Description Purchase Order Line Item Description
PO Line Item Order Purchase Order Line Item Order
PO Qty Rcvd Purchase Order Line Item Received Qty
PO Item Closed? Purchase Order Line Item Closed
Receipt Date Item Receipt/ Bill / Check /Credit Card Charge Receipt Date
Receipt Type Item Receipt/ Bill / Check /Credit Card Charge Receipt Transaction Type
Receipt Ref # Item Receipt/ Bill / Check /Credit Card Charge Receipt Reference #
Receipt Qty item Receipt/ Bill / Check /Credit Card Charge Receipt Qty
Receipt Warehouse Item Receipt/ Bill / Check /Credit Card Charge Line Warehouse
Receipt Serial Number Item Receipt/ Bill / Check /Credit Card Charge Reference Number
PO Item Department Name Purchase Order Line Item Dept Name
PO Item Department Display Purchase Order Line Item Dept Full Name
Reimb? Purchase Order **** This field will be Yes if the line has been place on an invoice or sale using the Reimbursables option from an invoice or sale.
Invoiced? Invoice or Sale **** This field will be Yes if the PO Line Item has been invoiced.
Invoice Date Invoice or Sale Associated Invoice/Sale Date
Invoice Number Invoice or Sale Associated Invoice/Sale Number
PO Item WO Number Purchase Order Associated WO Number
PO Item WO Status Purchase Order Associated WO Status
PO Item WO Date Purchase Order Associated WO Date
POItemID Purchase Order Table ID for PO Item Line
ItemID Item Table ID for Item
POID Purchase Order Table ID for Purchase Order
CustID Customer:Job Table ID for Customer
DeptID Department Table ID form Department
WOID Work Order Table ID for Work Order
BillID Item Receipt/ Bill / Check /Credit Card Charge Table ID for Transaction
InvoiceID Invoice or Sale Tabble ID for Transaction
VendorID Vendor Table ID for Vendor

Preparing Total Office Manager for Contractor Compass™

Contractor Compass™ – Super Dashboard

Contractor Compass is a set of dashboards designed to offer business owners unparalleled insight into their business. These super dashboards are powered by EGIA Contractor University. By that, we mean they closely follow the recommendations and best practices taught by the teaching faculty at EGIA. That faculty includes Aptora’s president, James R. Leichter.

Our initial release includes a company-wide dashboard.  Additional dashboards are available for additional investments.  The company-wide board also contains sub-boards for each division and department.

Contractor Compass makes extensive use of the vast accounting system that makes up the foundation of Total Office Manager. Aptora’s Total Office Manager is a true all-in-one management system, meaning it is not hobbled by being a QuickBooks band-aid addon. The dashboards can access every corner of the database and makes use of all information in real-time.

Most of the information that Contractor Compass needs will come from everyday bookkeeping and accounting work. There are some fields within the software that were added or modified for use with Contractor Compass.

How the System Works

The dashboards are Microsoft Excel files. These files contain code that queries Total Office Manager, gathers data, and inserts that data into various tabs within the dashboard. That data is used to populate a wide variety of worksheets that include charts, graphs, reports, analysis, KPI’s ratios, and much more. Users can modify or add information as they would to any other Excel spreadsheet file.

Why We Use Microsoft Excel

Power software users demand extreme flexibility. They are always telling us they would like to see something different and few people ever ask for the same thing. We built this system in MS Excel so that users could create nearly anything they wanted. MS Excel is the most popular spreadsheet software in the world. It is easy to learn and there is a lot of support for it.

Microsoft Excel along with Total Office Manager’s Microsoft SQL Server database, offer you complete and total access to your data and give you an almost unlimited opportunity to create any report imaginable.

Double Check Certain Fields

The following is a list of places that contain important software features that we highly recommend you use. These forms contain a field labeled “What Best Describes”. Please make sure that you are using those fields. See Q&A below for more information.

What Best Describes This

Locate each “What Best Describes This” selection list and select the appropriate value.

  1. Company > Lists > Item Categories List
  2. Company > Lists > Department List
  3. Company > Lists > Marketing Type List
  4. Company > Lists > Log Topics List
  5. Company > Lists > Work Order Type List
  6. Banking > Chart of Accounts List (see below for additional notes)
  7. Customers > Sales Opportunity Manager > Product List
  8. Customers > Lists > Customer Type (to distinguish contact, prospect, customer, and job)

Other Selections to Check

There are other selection lists that you should update.

  1. Banking > Chart of Accounts List. For all Expense types, select an Overhead Allocation Type. We highly recommend that you select “Labor” for all Chart of Accounts Expense types. That is the type used by the dashboard system and the method taught and recommended by EGIA. Labor is the default selection when you turn this feature on in Preferences > Chart of Accounts > Company Preferences.
  2. Banking > Chart of Accounts List. For all Expense types, select Fixed or Variable.
  3. Company > Sales Opportunity List > Sales Opportunity. Be sure to use the various controls including Department, Financing Activity, Stages, Estimate, Probability, Stage, and more.
  4. Employee List > Employee > Payroll Setup > General tab. Be sure to set the Employment Status, Employee is Billable, and Available Person Days.
  5. Employee List > Employee > Address Info tab > Reports To selection box. This would be the employee’s direct supervisor to who they directly report to (their manager).
  6. Lists > Invoice Items > Accounting tab. On Inventory, Non-Inventory, and Serialized types, look for the “This item is Considered an Accessory” checkbox. This also used for IAQ.
  7. Lists > Invoice Items > Accounting tab. On a Service Item type, look for the “Labor Only (used for labor only), and “This item is used as a Diagnostic Fee” checkboxes.
  8. Lists > Invoice Items > Accounting tab. On the Other Charge type, look for the “This item is ONLY Used For” selection box.

Use These Features Fully

Departments and Marketing Types

Most forms have a department and marketing selection. This is a very important field. This information is used extensively throughout the accounting, reporting, and dashboard system. Please be sure that you have set up your departments and marketing type lists and that you are always selecting them when possible. Our dashboard system will be using this information too.

Timesheets

This feature will be used heavily. The dashboards will be looking at the labor time for employees and comparing that time to labor time on invoices. Be sure to add a department to each line entry. We are working on a system that will look at vehicle mileage entries. Add any other information that you can. We may use any of this information in future releases.

Work Orders

Work order information is used extensively by the dashboards. Please be sure that you are using this feature to its fullest extent. Specifically, you should be using the work order call-back feature. You will want to create invoices from work orders. In the invoice form, use the Menu > Assign Work Order feature. That allows you to associate one or many work orders and/or invoices to one another.

Asset Manager

Go to Company > Asset Manager. This is where you maintain a list of company property. Enter items such as trucks, equipment, tools, computers, and anything else that you wish to track or keep records for. When you are entering bills, credit card charges, writing checks, etc., you will notice an asset selection box. Use that box to associate the expense with the asset. An example of this could be vehicle maintenance or gasoline. By doing this, you will not only know the cost to acquire that vehicle but also the cost to own it. Our dashboard system will be using this information too.

Budgets

The dashboards will make use of budget information. You will find that feature here.

Company > Budget List

Be sure to create a budget for the current year. Consider one budget per department or division. Double-check to make sure you do not have two or more budgets for the same year. If you need help with this feature, please check the help topic. https://www.aptora.com/help/budgets/

Required Software

You will need Microsoft Excel 2019 or 365®. Prior versions might work fine but we do not program for or test versions prior to these.

Enable Macros

Contractor Compass dashboards make extensive use of macros (VBA code). You will need to “enable macros” for this system to work. Excel normally considers Excel files that include macros and VBA code to be a potential danger. You may need to takes other steps to “Assure” Excel that the files are safe.

Trusted File Location

You should also let Excel know that you trust the folder that contains your dashboard files. This done by opening Excel and going to File > Options > Trust Center > Trust Center Settings > Trusted Locations. Navigate to your Total Office Manager installation. It is typically located here (this might be different on your computer): C:\ProgramData\Aptora\J530\

Scope of Support and Training

Technical Support

Our support technicians will be very happy to explain where a certain dashboard value comes from in Total Office Manager or how cells get their information. They will also show you the formulas that make up that value. They will help determine if a value or formula is working the way we intended. If you are having trouble opening the dashboard from Total Office Manager, they will troubleshoot that problem.

Technical support will not be able to answer questions that are best addressed by an accountant or business consultant. They will not be able to offer you advice on what the various numbers mean and where your company should compare. Technical support will not be able to assist with modifying a dashboard, creating a new dashboard, modifying fields/formulas, or working in Excel.

Training Department

Our trainers will be happy to help explain the “what, why, and how” on any piece of dashboard data. They will show you specifically where in Total Office Manager the information is coming from and give you suggestions on what information might be most important to your business. They will also be able to give detailed information on how to properly set up Total Office Manager so that you can take full advantage of the Contractor Compass dashboards. If you are building or modifying a dashboard, our trainers will show you where you might find that information in Total Office Manager. They will not be able to help you with Excel, VBA, queries, or any type of database work or programming.

General Q&A

Q: What type of company was this dashboard built for?

A: The dashboard system was built for companies that primarily perform residential and commercial HVAC work. They may also do plumbing and electrical work. The main part of the dashboard system that relates to this focus is the division and department list. This list is the official Divion and Department list for EGIA Contractor University members. Otherwise, the dashboard system is relevant to almost any contracting business.

Q: Why are there selection boxes called “What Best Describes”?

A: We are looking for certain information in the database and we do not always know what our users will call that information. An example of this is can be found in the Contact Log. We want to count injuries that required OSHA reporting. Since users might call this something different, or have two or more names for the same thing, we offer the ability to mark Contact Log Topics as “OSHA Reportable Injuries”. There are other options under that list.

Q: Can we add to the list of “What Best Describes”?

A: No. Those are what we call hard-coded and cannot be changed in any way. We need those lists to contain an expected set of options that we can search for.

Q: Do we need a budget to use the dashboard feature?

A: No. The budget information will simply be blank. The same is true for any other feature that you do not use.

Q: Our dashboard seems to be missing a lot of information. How do we find out what information needs to be added for it to work fully?

A: The dashboards rely on a wide variety of data points that are sourced from the various forms throughout the software. If you are not using work orders, entering sales leads, filling our estimates, selecting departments, entering bills, tracking inventory, and so forth, the dashboards will information it needs to make calculations.

Q: Will the dashboards match various related reports in Total Office Manager?

A: Not necessarily. The dashboard might draw information that is different than a report, even if that report seems to be reporting the same information. The dashboards rely on numerous selection boxes, checkboxes, and other things to gather information. It may also perform different calculations. Rounding might cause differences too. Dashboards also rely on the fact that certain features be used in certain ways (outlined in the article).

Q: Why do our dashboards include information labeled “Uncategorized” and “Non-Departmentalized”?

A: That information is coming from transactions that do not include a department selection. For example, you might have entered a bill or an invoice, and no department was selected in the header.

Q: How do we know where all the dashboard information is coming from in Total Office Manager?

A: Much of the information will be fairly obvious. Most of the information is normal accounting information derived from transactions. We have added notes to the various fields in Excel. When a note is available, you will sell a red triangle in the upper right side of the cell. When you hover over it, a note should pop up. We have also included worksheets that include tips and other information. There should also be links to help topics and other resources.

Q: We have not been using some of the features that Contractor Compass seems to need. What can we do about changing our historical records?

A: You should be able to go back and update many of your records. For example, you can open invoices, bills, credit card charges, sales opportunities, and so forth. You can select departments and Save & Close. You may need to change or turn off your Cutoff Date. Some records have what we typically call a “Batch Update” feature. This feature will help but it is not available for all transactions or records. There is no fast way to get caught up.

Q: What other dashboards are you planning or creating?

A: We already have plans to create boards for technicians, sales, marketing, financial planning, and HR. We will create others based on suggestions. We will be adding features to Total Office Manager to make the dashboards more robust and easier to work with. For example, we will be working to improve the budgeting feature so that budgets are easier and faster to create and maintain. There will be a nominal fee for additional dashboards.

Q: Can we modify existing dashboards?

A: Yes, but please be very careful about doing so. We decided to create our system using Excel so that advanced users could do almost any customizing they wanted to. It would be very easy to break what we have created. Be sure to back up your Excel file often. We can always email you another Excel file to replace yours with. Important: Our normal software update process might overwrite your Excel dashboard file. Please keep copies.

Q: Can we create our own dashboards?

A: Yes. Please see the following Help Topic: How to Install and Use Contractor Compass. It is linked below.

Q: How does the dashboard (Excel file) get information from Total Office Manager?

A: The dashboard Excel file must be launched from Total Office Manager. When it opens, it “logs into” Total Office Manager with the user’s credentials. It then runs through a series of queries that pull information from your database. These queries are stored inside the database and they are called from the Excel file using VBA code.

Q: Can we view and modify the VBA code?

A: Yes. You will need some VBA skills. The code will be found under the Developer’s button. We have provided robust comments inside the code to help a person knowledgeable with VBA (Visual Basic for Applications). You can add or modify the VBA code to run other queries already stored in your Total Office Manager database or even add your own.

Q: What type of support do you offer to help us modify the MS Excel dashboard file?

A: The Aptora technical support department will not be able to help you with any work in Microsoft Excel. Our pay-as-you-go training and consulting services will help you with some of this work. We do this by appointment. Please contact our Help Desk for more information and scheduling.

Aptora will not provide any type of support related to VBA coding, SQL, or any work inside your Total Office Manager database.

Troubleshooting

Issue: The Diagnostic Only information is zero or does not change. This could be any field in the Excel file.

  1. Open the item that you use for Diagnostic Fees and open the Accounting tab. Be sure the “This Service Item is used as a Diagnostic Fee” box is checked. If you do not see this option, the item type is not correct. The item type must be “Service”. Repeat this process for any and all Service Items used for a diagnostic fee.
  2. Double check the value in the Invoice > Department (in the header, the line item does not matter). Make sure this is the correct Department and that the Department is setup correctly.
  3. Make sure that there are no other items on the invoice. The Diagnostic Fee must be the ONLY item.

Note: This issue could involve any field in the Excel file. The steps are similar. Check the various “What Best Describes” selection and other options and settings.

Issue: The numbers do not look correct and they are the same each time I open the dashboard Excel file.

  1. Be sure you are not opening the file directly from Excel. The Excel file must only be opened with the Contractor Compass software program.
  2. If there is a Enable Content button, click it and try again. Under Add-ins, click Refresh. If you do not see this button or if it appears to not work, save and close the Excel file and try the Contractor Compass software program again.
  3. Contractor Compass uses Macros and they are a requirement. In Microsoft Excel, all macros are disabled by default. Click File > Options > Trust Center. Please follow the instructions on this link to enable macros: https://www.ablebits.com/office-addins-blog/2020/03/11/enable-disable-macros-excel/

Related Content

Recommended Department Setup

Creating and Maintaining Budgets

How to Install and Use Contractor Compass

Financial Ratios. Their Meaning and Usage.

Chart of Accounts List

What is the Chart of Accounts (COA)

The Chart of Accounts List is used to manage your financial accounts. The Chart of Accounts is often referred to as COA.

Accounts are used to record and summarize the increases, decreases, and balances of each asset, liability and owner’s equity items (like accounts receivable, accounts payable, and retained earnings).  Financial accounts track your business transactions.

New accounts may need to be created as your business grows and changes.  For example, if you begin accepting credit cards, you might want to set up an account for credit card transactions.

COA Numbering

When creating new accounts, the account numbers are automatically proposed in intervals of ten (10010, 10020, 10030, etc).  Proposed account numbers can be overridden as necessary.

COA Sub-Accounts

If you want to make this account a sub-account of another account, select the account from the drop down menu and select the account that would be the higher-level account for this sub-account.

If a particular account in COAs seems to cover too much, you can divide the account into one or more sub-accounts.  Sub-accounts let you track several related types of income or expenses independently yet keep them all under the all-inclusive of a single parent account.

Example:

In the parent account “Phone” you might want to set up sub-accounts for cell phones, local phone service, long distance service, toll free phone service, and pagers. You could then track how much your company spends on long distance, cell phones, etc. individually, but still have the ability to know exactly how much you pay out in the utility ‘Phone”.

COA Types

Account types define the role of each account and how it behaves.  The various account types available include:

  • Bank – Used for bank accounts (ie: Checking, Savings, Special Payroll Savings Account, etc).
  • Accounts Receivable – Used to track money customers owe.
  • Other Current Asset – Used for other assets such as petty cash, prepaid expenses, and other items.
  • Fixed Asset – Assets which are owned by the company but not likely to be converted into cash within one year.
  • Other Asset – Miscellaneous assets which are neither “current” nor “fixed”.
  • Accounts Payable – Used to track money owed to vendors.
  • Credit Card – Used to track credit card purchases and payments.
  • Other Current Liability – Liabilities to be paid in full within one year.
  • Long Term Liability – Liabilities not to be paid in full within one year (ie: building loan, car loan).
  • Equity – Owners equity, investments, draws and retained earnings.
  • Income – Money received for the sale of goods and services.
  • Cost of Goods Sold -The direct costs associated with acquiring and selling goods.
  • Expense – The indirect costs (overhead) of running a business (ie: office staff wages, utilities, copier paper, pens).
  • Other Income – Miscellaneous “windfall” income received from non-typical activity.
  • Other Expense – Miscellaneous abnormal expenses.

Form Access

  • From the main menu, click Banking | Chart of Accounts List or
Chart of Account File Path
  • From the main menu, click List | Chart of Accounts.
Lists – Chart of Accounts

COA Usage & Menu Options

Menu options for the Chart of Accounts list are located under the Chart of Accounts List option in the upper left corner of the form.  You may quickly access this menu by using holding down the ALT key and typing C or right clicking anywhere on the list.

Chart of Account Menu Options
  • To create a new account, right click anywhere in the list and choose New Account from the pop-up menu. See more on this action below in Creating/Modifying Accounts.
  • To edit an account, you may double click to open or right-click on it and choose Edit Account from the pop-up menu.
  • To delete an account, right-click on it and choose Delete Account from the pop-up menu.
    • Note: You may not delete an account which has history.  Inactivating the account is the action to take if you no longer wish to use the item.
  • To inactivate an account, right-click on it and choose Make Account Inactive from the pop-up menu.  This can also be done by checking the “Inactive” checkbox within an account.
  • To merge one account with another, right-click on the source account and choose Merge COA from the pop-up menu. See more on this action below in the Merging Accounts section.
  • To quickly create a spreadsheet of the work order type list, right click and choose Save/Open List in MS Excel from the pop-up menu.
    • Note: If you are on the Aptora Hosted platform, you will need save to this format to the work resources folder and then open on your local workstation.
  • To export whatever information is currently displayed in the list, right-click anywhere in the list and choose Export List from the pop-up menu.
  • To quickly highlight all visible records, right click and choose Select All from the pop-up menu.
  • To quickly remove any highlighting, right click and choose Unselect All from the pop-up menu.
  • To modify which columns are displayed in the list, right-click anywhere in the list and choose Form Preferences | Show Columns from the pop-up menu.

Creating/Modifying Accounts

The following are general steps for creating a new account.

Please Note: When creating a new account, some fields may vary depending on the type of account.  Specialized fields particular to a certain account type will appear with the account type only.  For example, when creating a new account of the type “Bank”, fields like “Bank Acct No” and “Routing” will be available.  Or when creating a new account of the type “Other Asset” or “Other Current Asset”, the unique checkbox “This Account Is Used For Inventory Purposes Only” will be available.

Step-by-Step

  1. Right click anywhere in the list and choose New Account from the pop-up menu.  The “Add Account” form will appear.
  2. Choose an account Type from the drop-down list.
  3. Propose, except, or modify the account Number as necessary.
  4. If you would like to make this account a child of another account,  select the parent account as the Subaccount Of.
  5. Enter an account Description, if necessary.
  6. Complete any other available fields as applicable to the account type being created.  These will vary depending on the account type being setup. For certain account types, you will see different fields.
    • Bank accounts allow for entry of the account and routing numbers.
    • Credit Card accounts accounts allow for entry of the account number and the require selection of the vendor the credit card is payable.
    • Other Current Asset and Other Asset accounts allow for indication the account is used for inventory activities.  This option is used in the Financial Analysis and Contractor Compass for amounts dealing with inventory.
    • Income, Cost of Goods Sold, Other Income, and Other Expense account types have a What Best Describes This selection. This selections allows for classification These selections are referenced when running reports like the Job Costing Overview, Job Cost by Job Status, Contractor Compass, and various CDVs.
    • Expense and Other Expense account types have an Overhead Allocation Method selection. Selections are None for no selection, Income (% of sales), Direct Labor (% of total direct labor), and MESO (% of non-labor direct expenses).
    • Expense account types have a Fixed or Variable field for selection. Selections are 0 for None, 1 for Fixed, and 2 for Variable.
    • All accounts with exception of Accounts Receivable, Accounts Payable, Other Current Liability, and Long Term Liability offer the ability to enter an opening balance when creating a new account.  For any of the accounts excluded, please create the opening balances using the appropriate transaction. Example, creating a new liability account to track a new line of credit, enter a deposit and select the new account.  For more information on creating this entry, please review the article Setting Up a Loan or Line of Credit.
  7. Click the OK button to finish and close the form, or click the Next button to save and go on to create another.

Merging Accounts

If it becomes necessary to merge one account into another, use the “Merge COA” command.  Be extremely careful when performing this action.  It is strongly recommended that a backup of your database be created prior to merging COA accounts.

Chart of Account Merge
Sample Chart of Account Merge
  1. To merge one account with another, right-click on the source account and choose Merge COA from the pop-up menu.  The “Chart of Accounts Merge” window will appear.
  2. The “Merge From” field should display the account on which you originally clicked in the Chart of Accounts List.  If it does not, or the account should be another one, select it from the drop-down list.
  3. Select the “Merge To” account from the drop-down list.  This is the target account to which the “Merge From” source account info will be transferred.  The “Merge To” drop-down list will contain only accounts of a similar type as the “Merge From” account.  For example, if the source account is a “Bank” type of account, then the list of target accounts will only contain “Bank” type accounts, not “Expense” accounts or other dissimilar account types.  In other words, merging which does not make accounting sense
  4. If desired, tick the “When complete, Inactivate the “Merge From” Account” checkbox to enable that action.
  5. Click the “Merge” button.  A verification window will appear which explains that the merge action cannot be undone.  Click “Yes” to confirm and continue with the merge.  A notification will appear when the merge process is complete.
  6. Carefully check the “Merge To” target account to verify that the results are as expected.

Security Settings

The following user list/security permissions (Company | User List/Security) are required for accessing work order types:

  1. Section = Banking
  2. Reports Associated with Chart of Accounts (All reports are View options only)

Please Note: You may give someone access to add without having edit permissions.  We do not recommend users have permissions to void or delete unless it is vital to their day to day operations.

Chart of Account Tips

  • It is generally recommend to avoid deleting accounts.  Consider Inactivating accounts instead.
  • Use expense accounts to track reimbursed expenses as income.

Related Content to Chart of Accounts

https://www.aptora.com/help/chart-of-accounts/
https://www.aptora.com/help/chart-of-accounts-numbering-convention/

A/P Aging Summary Report

Introduction to A/P Summary Report

The A/P Aging Summary Report shows, in a condensed way, the amount of money owed to vendors along with the time in which the amount has been owed (age of the bill).

Form Access

  • From the main menu, click Reports | Company | Purchasing | A/P Aging Summary, or use the Report Navigator.

A/P Aging Summary File Path
A/P Aging Summary File Path

A/P Aging Summary Report Options

The following options are available in the A/P Aging Summary report.

A/P Aging Summary Report Options
Report Options
  • As Of –  Date that you would like the Report to end.
  • Filter by Department – Ability to select a department to view.
  • Include Sub-Departments – Ticking this checkbox will have the ability to narrow the selection within a particular department.
  • Cancel –The Cancel button closes the window.
  • Preview – The Preview button will show an on-screen display of the report, from which a hard-copy can be printed.  The preview screen is also capable exporting the report in a PDF format for email use.  A text search function in the preview screen can be used to locate a particular string of text.
  • Close Window on Preview – Ticking this checkbox will have the options window automatically close when the Preview button is clicked.

The history and information of your Accounts Payable can also be viewed in more detail by accessing the A/P Aging Detail Report. To view aging over a period of time, please refer to the A/P Aging Report below.

Related Content

A/P Aging Detail Report

Entering Historical Accounts Payable (A/P) Transactions

Entering Historical Accounts Payable (A/P) Transactions

A/P Aging Detail Report

Introduction

The A/P Aging Detail Report shows the amount of money owed to vendors along with the time in which the amount has been owed (age of the bill).

Form Access

  • From the main menu, click Reports | Company | Purchasing | A/P Aging, or use the Report Navigator.

A/P Aging File Path
A/P Aging Detail Report File Path in Total Office Manager

Report Options

The following options are available in the A/P Aging Detail Report.

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  • As Of – Select a report date. Either by using the included calendar or manually entering a preferred date.
  • Filter by Vendor – To filter the report by a specific vendor, choose one from this drop-down list.
  • Include Aging Memos – Ticking this checkbox enables the report to display aging memorandums.
  • Filter by Department – To filter the report by a specific department, choose one from this drop-down list.
  • Include Sub-Departments – Ticking this checkbox will have the ability to narrow the selection within a particular department.
  • Cancel – The Cancel button closes the window.
  • Preview – The Preview button will show an on-screen display of the report, from which a hard-copy can be printed.  The preview screen is also capable exporting the report in a PDF format for email use.  A text search function in the preview screen can be used to locate a particular string of text.
  • Close Window on Preview – Ticking this checkbox will have the options window automatically close when the Preview button is clicked.

Example

A/P Aging Detail
A/P Aging Detail PDF

**This report is Drill Down Capable. This meaning that by double clicking on a specific Vendor takes you to the specific transaction in Total Office Manager.**

The summary of your Accounts Payable can also be viewed in more detail by accessing the A/P Aging Summary Report. To view aging over a period of time, please refer to the A/P Aging Summary Report below.

Related Content

A/P Aging Summary Report

Entering Historical Accounts Payable (A/P) Transactions

Entering Historical Accounts Payable (A/P) Transactions

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