Best ERP Software for HVAC, Plumbing, Field Service Businesses
Introducing Company and User Preferences and Settings This help topic covers the use of preferences and settings in Total Office Manager. There are some preferences that are shared with our mobile app called Aptora Mobile II. When viewed in Total Office Manager, preferences with a blue font indicate that the preference applies to both Total […]
Company Access Portal Setup and Usage What You Will Learn This help topic explains how to setup your company’s preferences for Aptora’s Customer Access Portal. It also covers the basics on how to use the product from your company’s perspective and from your own customer’s perspective. How to Purchase the Product You can learn more […]
Introduction For data security purposes, Microsoft requires users to occasionally reset their Remote Desktop Services password. This help topic will show you when you need to reset your password and how to do it. When your password expires When your password expires, you will get an error message that reads “The logon attempt failed” when […]
Introduction Beginning in the 20.11.400 version, we have added an enhancement called Administrator Bypass Authorization. This functionality allows a specific user of Total Office Manager to enter their password to bypass the Administrator password entry. With this password entry, someone will now have the option to perform an Admin Override with a special password and […]
Introduction Customer locations provide the ability to assign and track work by varies addresses without creating multiple Customer:Job records. This location will be available for selection on work orders only. With the addition of the location tracking, the location will flow into the line items of invoices with the location association for the work order […]
Introduction Zone Pricing allows for up to twenty (20) zone price level pricing for items that may be applied during invoicing. This pricing will work similar to the Markup feature. When a zone is assigned on an invoice/sale/estimate/credit, the item retail price will be populated to the selected item zone pricing. This feature would overrule […]
Configuring Aptora’s Mobile App Aptora Mobile II is cutting edge field service management software developed to complement our award winning desktop accounting software package, Total Office Manager. Aptora Mobile II – User Configuration/Setup will provide mobile access to the information and features technicians, salespeople, and even owners need most. If you are using a tablet/phone […]
Working with Smart Lists Many of the lists appearing throughout Total Office Manager share common controls and are used in a similar manner. Most lists which display more than a handful of columns have a Quick Filter as well as a Smart Lists and Filter Center. The displayed contents of lists can generally be adjusted, […]
Using Quick Filter to Locate Information Many of the various lists appearing throughout Total Office Manager share common controls and are used in a similar manner. Most lists which display more than a handful of columns have a Quick Filter as well as a Filter Center. The displayed contents of lists can generally be adjusted, […]
Understanding Filters Many of the lists appearing throughout Total Office Manager share common controls and are used in a similar manner. Most lists which display more than a handful of columns have a Quick Filter as well as a Filter Center. The displayed contents of lists can generally be adjusted, sorted, and selected the same […]
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