All-In-One Field Service Management Software by Aptora –


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Administrator Bypass Authorization

Introduction Beginning in the 20.11.400 version, we have added an enhancement called Administrator Bypass Authorization. This functionality allows a specific user of Total Office Manager to enter their password to bypass the Administrator password entry. With this password entry, someone will now have the option to perform an Admin Override with a special password and […]

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Preferences – Items

Introduction The Preferences – Items window is where users configure certain invoice item related default values and functions. Within the preference, there is a ‘My Preference’ as well as a ‘Company Preferences’ options to configure within Total Office Manager. Form Access From the main menu, click Edit | Preferences, or From the toolbar, click the

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Audit Trail

Introduction The Audit Trail in Total Office Manager will keep a record of all the changes made to transactions. Usage The audit trail function must be turned on, before it is applicable. Use the Audit Trail function to keep track of things like who used the add, edit, and delete features (this will eliminate, “it

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Granting Permission to Users

Introduction Total Office Manager offers an extensive security feature.  When enabled, granting permission to users will require password level access to the software as a whole. Additionally, administrators can set security on nearly every single form and list used in the program.  This very robust security allows you to restrict what various users can do.

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Preferences – Checking

Introduction Preferences – Checking is where users configure certain checking account related functions. Within this preference, there is a ‘Company Preference’ option only to configure within Total Office Manager. This preference – checking allows users to automate bank accounts by default, instead of forcing the user to select an account each time. It also allows

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Preferences – Caller ID

Introduction Preferences – Caller ID is where to enable the Caller ID function for incoming calls to appear, and set various related options. Within this preference, there is a ‘My Preference’ as well as a ‘Company Preferences’ options to configure within Total Office Manager. Please note, at this time, the Caller ID functionality exists for

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Preferences – Auto-Recall

Introduction Preferences – Auto-Recall is where users select whether or not Total Office Manager will have the ability to automatically remember the last used information in certain forms. When enabled, it will propose that same information be entered when reopening the same form at a later time. Within this preference, there is a ‘My Preference’

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