All-In-One Field Service Management Software by Aptora –

Customers & Accounts Receivable

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Managing Change Orders to Jobs

Introduction to Job Change Orders When changes involving invoice item quantities, pricing, and such are made to existing estimates, Total Office Manager automatically proposes a Change Order. The change order window appears as the estimate is saved.  When the form opens, it is populated with an explanation of changes made to the estimate. The proposed […]

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Assessing Finance Charges

Introduction This topic covers setting up, editing, and assessing finance charges for late payments and overdue accounts to customers.  Interest rates, grace periods, minimum charges and other settings are available options for set up.  This feature works by creating new invoices containing the appropriate fees to customers. Form Access From the main menu, click Customers

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Electronic Transactions List

Electronic Transactions List – Credit Card Payment History The Electronic Transaction list is used to view and manage all Electronic Transactions that are run in Total Office Manager. For how to setup and process transactions, please read the topic on Electronic Transactions – Gateway Setup. Form Access From the main menu, click Customers | Electronic

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Payment Method List

Introduction The Payment Method Lists and Add Payment Method form are used to create a new way of receiving payment from customers in Total Office Manager. The name created allows users to associate the corresponding payment type in a drop down list. From this list, a selection can be made on the Customer:job Payment Info

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Add or Edit Invoices, Sales, Estimates, and Credits (fully explained)

How to Add or Edit Invoices, Sales, Estimates, and Customer Credits Sales Receipts, Invoices, Credit Memos, and Estimates are all types of sales forms in one variation or another, which all function similarly. Sales Receipt When payment takes place at the same time as work is performed or goods are rendered, the transaction is a

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Work/Ship Method

Work To and Ship To Basics The Work/Ship Method help topic will cover setting up, editing, deleting, and inactivating different shipping methods, you use to send products to your customers. These are also the same methods used by your vendors. Usage Use this form to create a shipping method list of all the different ways

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