The field technicians compliment to Aptora’s Total Office Manager. Manage your office in the field with the Aptora Mobile II app or via web browser.

Aptora Mobile II – Auto Email – Part 1 of 2: Setup

By |2021-07-27T14:53:44-05:00May 19th, 2020|

Introduction Aptora Mobile II includes an automated email system for reminders, confirmations, and thank you messages to communicate directly with customers. This topic covers how to setup and use the auto email setup. Note that this feature is different from Aptora's Automated Text Feature that is also offered. Total Office Manager Setup Total Office Manager

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Aptora Mobile II – Automated Text Message – Outbound SMS – Reminder

By |2021-07-27T14:54:07-05:00March 25th, 2020|

Introduction The Automated Text Message Outbound SMS Reminder in Aptora Mobile II is one of four templates within the Automated Texting feature. Its purpose is to send an reminder text message to customers one day prior to their scheduled work order. With it, a text message is sent when the status of work order changes.

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Aptora Teams – Desktop Edition

By |2021-07-26T10:34:25-05:00March 25th, 2020|

Introduction This Windows Application allows users to send messages back and forth to their coworkers, inside the office, and outside the office. It features an easy to use interface, lightning-quick performance, and “no-touch” software updates. Users can chat with other employees, whether they are at their computer or working in the field using Aptora Mobile II®

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Aptora Mobile II – Automated Text Message Setup

By |2021-07-23T11:03:11-05:00November 12th, 2019|

What Are Automated Text Messages? Aptora Mobile II includes an automated texting system for reminders, confirmations, and thank you messages to communicate directly with customers. This feature will replace auto email on the Customer:Job. The system uses whichever is selected on the Automated Contact Method (can be set to Text, Email, or Do Not Contact).

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Aptora Mobile II – Add Customer:Jobs

By |2021-07-26T09:42:50-05:00August 6th, 2019|

Introduction The Aptora Mobile II - Add Customer:Jobs has been designed to include corresponding tabs displayed on the “Customer” form in Total Office Manager. These data view options are displayed across the “Customer:Add” field on the “Customer” form. When completing information for the first time, click the “Add” button in the upper right corner to

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Aptora Mobile II – User Configuration/Setup

By |2021-07-28T12:06:25-05:00August 6th, 2019|

Introduction Aptora Mobile II is cutting edge field service management software developed to complement our award winning desktop accounting software package, Total Office Manager. Aptora Mobile II - User Configuration/Setup will provide mobile access to the information and features technicians, salespeople, and even owners need most. Aptora Mobile II can be accessed from almost any

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Aptora Mobile II – Preliminary Setup – Part 3 of 3: Install IIS

By |2021-07-29T15:39:14-05:00August 6th, 2019|

Introduction This is a continuation of Preliminary Setup - Part 2 of 3: Port Forwarding and Preliminary Setup - Part 1 of 3: Networking. Registered Domain or Sub-Domain You will need to obtain a registered domain (e.g. Aptora.com) or sub-domain (e.g. mobile.Aptora.com) for use with Aptora Mobile II. The domain or sub-domain you obtain will

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Aptora Mobile II – Preliminary Setup Information Part 2 of 3: Port Forwarding

By |2021-07-29T15:37:32-05:00August 6th, 2019|

Introduction This is a continuation of Preliminary Setup Information : Networking. Port Forwarding To provide a basic explanation of the term, Port Forwarding is when you configure your network router to proactively identify and redirect every packet to travel on specific electronic lanes. Instead of having every packet stop at each port in turn until

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Aptora Mobile II – Preliminary Setup – Part 1 of 3: Networking

By |2021-07-29T15:37:09-05:00August 6th, 2019|

Introduction The Aptora Mobile II server and software configuration requires some preliminary steps in order to make the program work properly and are generally required for configuration. Aptora Technical Support cannot provide any configuration assistance unless the following are obtained. If you are using a wireless device that acts as your modem and router you

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