Work Orders are essentially requests from customers which authorize work to be performed. This work may include service calls, maintenance, or installation. They are not typically the same as Jobs. Instead, they are more short term in nature and handle the tasks of the day for Schedule Management. Jobs are typically projects which span a longer period of time. It is important to set up all the possible preferences.
Tip: Work Orders are essentially a “permission slip” to perform work. They tie in closely with Payroll. We recommend that no employee be allowed to perform any customer work without a corresponding permission slip.